Spring Home Heating & Cooling Systems Inc

Rating: 5 out of 5

Spring Home Heating & Cooling Systems Inc reviews (1033)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2016

    Furnace and water heater replacement, plus a new A/C

    Replaced 20 year old functioning York furnace (80% efficient) with Trane (96%), replaced functioning rental water heater with purchased power venter-gas powered, installed a new Trane A/C and a new digital thermostat. Initial visit, inspection of existing space and elements by Sam La. He recommended the equipment based on my requirements, explained everything I inquired about, provided a quote and coordinated the whole work. Installation performed by a crew, main work done by Jose. Everything was done on schedule, in good spirit and professionally. All my questions were answered and my concerns addressed professionally. Thank you, Dragan

    Answer from pro:

    Thank you for all the kind words. We will be sure to pass this along to the rest of the team here at Spring Home. We look forward to doing business with you many years to come.

    Reply created 24 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2016

    Thumbs up for SpringHome

    This year both our AC and furnace were acting up. SpringHome did both service jobs very well. The Receptionist was professional and friendly; Technicians were punctual and very knowledgeable. He worked diligently to solve the furnace problem. They also handled the extended warranty parts claims with ease. We were in a "no heat" situation with a child in the home, they responded swiftly and got the repair done asap. Good pricing for very high quality work!

    Answer from pro:

    Thank you very much for trusting us to do the installation in your home. We look forward to doing business for many years to come.

    Reply created 24 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2016

    Furnace tuneup

    Booked a furnace up and AC tune-up with Spring Home. I initially had some concerns with the service. I was contacted subsequently by Spring Home and they offered to redo the appointment and address my concerns. I like the fact that they follow up and really try hard to address any concerns that you might have.

    Answer from pro:

    Hi Marcel, Thank you very much for taking the time to bring this to our attention and providing us with your feedback. Customer feedback is very important to us all at Spring Home Heating & Cooling as we take pride in offering great services. As soon as‎ we saw your concerns, we immediately did an internal investigation and had a meeting with the service coordinator and all the service technicians. I had called you and left a message as I would like to get in touch with you to address your concerns . Kindly contact me at your convenience to discuss this further. Georeg Li Installation & Service Manager 905.479.3369 george@springhome.ca

    Reply created 24 Nov 2016
  • Review from Customer of Spring Home Heating & Cooling Systems Inc
    Rating: 5 out of 5
    Review left on 18 Nov 2016

    Furnace

    Great experience working with them. We replaced our furnace and it was great experience from the estimation to the installation. They were very competitive priced and knowledgeable. The guys who installed were very efficient and friendly. The service plan makes so much sense. Overall a great experience.

    Answer from pro:

    Thank you very much for trusting in us. We look forward to doing business for many years to come.

    Reply created 24 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2016

    Furnace & AC Replacement

    I usually don't write reviews online but because I have been on homestars looking for 2 other services during a 2-week time span, I felt inclined to provide some feedback. Overall I had a great experience with Spring Home. They are definitely not the cheapest but I do hope they will honour their service as promised in the long run. Cy was attentive during his visit and was able to address to my concerns. The installation team came and was able to deliver on time. They were clean and professional. However I think there could be room for improvement: at the final moment before a customer hands out a check, I think Spring Home should have an independent staff to check over the installation team's work (vs having the installation team to check-off their own checklist). As a homeowner, there is no way to know whether the installation staff has performed the work correctly according to the checklist. All in all my experience was positive but I think Spring Home can raise the bar to a notch higher.

    Answer from pro:

    Hi Don, Thank for all the kind words and sharing your experience. If you have any questions at all or need any assistance in the future please do not hesitate to contact us at any time.

    Reply created 24 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2016

    Boiler and water heater replacement

    Spring Home was one of the companies I contacted for a quote when my boiler broke down. While their quote weren't the lowest, I felt most comfortable dealing with them. George recommended a traditional boiler instead of a tankless unit unlike many others. While a traditional boiler takes up more space, George convinced me that they last longer and that the water pressure at my house was too low to be suitable for a combi tankless unit. The installation was done in 2 days as I got my water heater replaced as well. So far, the boiler has been working well and keeping my home comfortable. I am keeping my fingers crossed that my new boiler will keep our house warm through the impending winter. -Hong

    Answer from pro:

    Hi Joseph, Thank you very much for trusting us to do the installation in your home. We look forward to doing business for many years to come.

    Reply created 24 Nov 2016
  • Review from Peter Y. in Thornhill
    Rating: 5 out of 5
    Review left on 11 Nov 2016

    Furnace & Humidifier

    I found Spring Home on Homestars. Most complete furnace servicing I've ever had. Thoroughly tested, cleaned and serviced my furnace & provided a full report of findings on the invoice. Only company that has ever recommended that I have an extra grate installed in my furnace room to improve airflow which makes total sense. They sent an e-mail prior to the call confirming rates and details. Serviceman called just prior to arrival. Office staff were very helpful. Very professional. Heartily recommend!!

    Answer from pro:

    Hi Peter, Thank you for all the kind words. We will be sure to pass this along to the rest of the team here at Spring Home. We look forward to doing business with you many years to come.

    Reply created 24 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2016

    Mitsubishi Zuba Central Install

    Installed 3.5T Zuba central setup. Good customer service. Pricing and delivery time was better than others. The crew worked late into the night to get the project done with minimum down time. The crew was very professional, tidy, cleaned up well after themselves. Sheet metal workmanship was precise and tidy. Customer service/sales was responsive, and installation manager made two site visits. The company appears to have a better relationship with Mitsubishi than other vendors.

    Answer from pro:

    Thank you very much for trusting in us. We look forward to doing business for many years to come.

    Reply created 10 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2016

    Very happy with the service and the installation.

    We contracted Spring Home Heating and Cooling to replace our AC and furnace. They arrived at the scheduled time and worked all day and late into the evening to finish the installation. The end result was top notch, very neat and tidy.

    Answer from pro:

    Thank you Mirella for sharing this experience with new home owners and the trust you have placed with us. It was our pleasure and we look forward to doing business in the future.

    Reply created 31 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2016

    Furnace replacement

    Salesperson showed up on time and fully explained all options with no pressure. Installers also showed up on time. They were polite. They took the time to properly install venting and took care of clean up. The whole process was easy. No complaints. I would use them again.

    Answer from pro:

    Thank you Brian for the kind words, I will be sure to pass them along to the rest of our team. We look forward to working with you again in the future.

    Reply created 31 Oct 2016
Get in touch