Spring Home Heating & Cooling Systems Inc

Rating: 5 out of 5

Spring Home Heating & Cooling Systems Inc reviews (1033)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2016

    Complete Temperature Control System

    We experienced an issue with the thermostat and inquired about a diagnosis and solution and information regarding new equipment. The Spring Home team provided both and was informative of all options. The staff provided answers and technical advice for our questions the process was a collaborative effort. We purchased the Lennox SLP98V furnace, Lennox XC25 Air Conditioner, iComfort WiFi thermostat, and the Spring Home sales staff offered a complimentary Healthy Climate 11 Media Air Cleaner, Healthy Media Whole Home Bypass Humidifier, and CX 35 Coil. The installation process required one day and the technicians were communicative and knowledgeable. All packaging, dust and waste products were removed after installation. The current system operates well and the Spring Home Heating and Cooling staff are informative. We would recommend any interested or require heating and cooling solutions to consider Spring Home Heating and Cooling Inc.

    Answer from pro:

    Hi Eddy, Thank you for the kind words. We are happy that we met all your expectations as your satisfaction is out success. I will be sure to pass this along to the rest of the team. We hope you are having a great start to the week.

    Reply created 22 Aug 2016
  • Review from Adam Turner
    Rating: 5 out of 5
    Review left on 18 Jul 2016

    AC/Furnace and Hot Water Tank Install

    Excellent service, they installed a new furnace, AC Unit and hot water tank, all in one day. They took their time to explain everything, I'm very happy with their work, especially their help with getting government rebates. I would definitly reccomend them to others, and have done so already.

    Answer from pro:

    Hi Adam, Thank you for taking the time off to share your experience and allowing us into your home. It was truly our pleasure. If you need anything in the future please do not hesitate to contact us at any time.

    Reply created 22 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2016

    Install new air conditioner

    Bijan took the time to measure and assess my current system before recommending compatible a/c equipment. The quoted price was reasonable. The installers were personable and efficient, leaving a neat and clean result.

    Answer from pro:

    Hi Dave, I hope all is well and you are having a great day. I will let Bijan and the installation crew know how pleased you are with the installation. Please do not hesitate to contact us at any time if you need anything in the future.

    Reply created 22 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2016

    Replace air conditioner and furnace

    I can highly recommend SpringHome. After they did a great job replacing my water heater, I had them come back and replace my furnace and air conditioner. In addition I recommended them to my daughter who had her air conditioner and furnace replaced, and was highly satisfied with the result. In my experience, SpringHome may not provide the lowest estimate but they stand head and shoulders above the competition for customer service and trustworthiness. In each case, Sam the sales advisor was very knowledgeable and helpful, and never made me feel any sales pressure. My many questions were answered quickly and accurately, even on a Sunday. The installation crews were also courteous, hard working and clearly very competent and well-trained. Overall, a great experience and I have no hesitation recommending them.

    Answer from pro:

    Good Afternoon Martin and Ann, It was our pleasure and I am so happy the out come was a success! If you need anything in the future please do not hesitate to contact us at any time. Have a wonderful rest of the week

    Reply created 22 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2016

    Pregnant, heat wave and broken AC.

    Our A/C unit had been struggling to keep up and then gave up the ghost. I looked on Homestars and found Spring Home had a good rating and lots of reviews so gave them a call. They sent someone out the same day. Josh got the old unit working again but it sounded ill and gave up again before he'd even finished packing up so he changed the work order from a repair to a diagnostic and said home office would call to arrange for further repairs. The fan motor had gone, is what I believe he said. He turned the old unit completely off for our safety, which I appreciated. Tuesday they came to fix it and found there were more parts that needed work. At this point, it was going to cost in the 2k range just to repair the unit (which is infuriating because it was only 5 years old) and the warranties were all expired anyway. So we ended up going with a whole new unit. Originally we were going to have to wait a week but they put us on a wait list in case of cancellations. They called the next day to say they'd had a cancellation and would we be home that day? It was 30 degrees IN THE HOUSE and we'd been camping in the basement for days - we said for them, we'd BE home. They came in the afternoon and despite some rainshowers, got everything hooked up and running. Within a few hours the temperature and humidity in the house and dropped to bearable levels. By morning it was perfect! Thanks to Josh, Bijan and the team!

    Answer from pro:

    Thank you for taking the time to share your experience with other home owners. We also want to thank you for trusting in us to install your A/C, we are glad it was a success. Please don't hesitate to call us if ever you need anything. We hope to have the pleasure of doing business with you for many years to come.

    Reply created 22 Aug 2016
  • Review from Jacques
    Rating: 5 out of 5
    Review left on 5 Jul 2016

    Furnace and a/c replacement

    I am a bit of a scientific buyer so that I kept asking questions for about two months and verifying facts. They were patient, very knowledgeable and everything they said was true. They were extremely helpful in helping me understand the technology that was required for my home and the installation was done at a higher level of effectiveness than that I've ever seen before for this kind of work.

    Answer from pro:

    Good Afternoon, thank you so much for your kind words. We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call us if ever you need anything. We hope to have the pleasure of doing business with you for many years to come.

    Reply created 22 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2016

    THANK YOU for being amazing problem solvers Spring Home

    After trying to book a repair with several companies for our AC unit that is on the second story of our house, I booked an appointment with Spring Home - Shawn was on time and could not have been more helpful. I was hoping it would be a quick fix but it took quite a bit of creative problem solving to identify the issue and fix it. Shawn was amazing at solving the issue and getting us back to having AC. Would HIGHLY recommend this company.

    Answer from pro:

    Hi Leigh, Thank you for sharing your experience with us and other home owners, we appreciate it. I will be sure to pass the compliment onto Shawn. if we can be of any assistance in the future please do not hesitate to contact us at any time.

    Reply created 22 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2016

    New Modulating Furnance, air cleaner & Drop and boot

    Had a great experience with our salesman, Bijan, who was through in his inspection and recommended a Trane XC95 modulating furnace with thermostat for control as well as the Trane air cleaner and a drop & reboot redone. Spring Home Heating & Cooling Systems Inc. was also the only HVAC company that was able to offer 10 years warranty on parts and labor for the furnace. The guys that came in and installed it took the better part of an 8 hour day and was extremely courteous. Although they were the most expensive quote given, their service, warranty and reputation as installers were worth it.

    Answer from pro:

    Good Afternoon ChowD, Thanks for taking the time to share about your experience with us. We appreciate you putting your trust in us to get the work done and glad that you were happy with the work performed.If we can be of any help in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated.

    Reply created 22 Aug 2016
  • Review from Bill
    Rating: 5 out of 5
    Review left on 5 Jun 2016

    Furnace/AC replacement - Update

    Springhome replaced my furnace/AC last year and I was very satisied with the performance of the furnace over the winter. Recently, I turned on the AC and I thought there was an issue with the fan because it didn't sound as if it was running at full speed. I phoned Springhome with some questions and George explained that the new units are pretty quiet but offered to come over to take a look. George came by, ran a couple of tests and didn't find anything wrong; yep, the new fan runs very quietly and me being used to the noise of my old furnace fan, thought the new one was defective - oops, my bad! Since George was already here, he made some adjustments through the thermostat and offered some advice on how to improve the indoor quality. I was impressed with George as he's quite knowledgeable and very patient because he took the time to answer all my questions. I highly reccomend Springhome - not only do you get a quality installation, you also get quality service.

    Answer from pro:

    Good Afternoon Bill, So happy to hear that we met your expectations. We thank you for trusting in us and allowing us into your home. If you need anything in the future, please do not hesitate to contact us at any time!

    Reply created 22 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2016

    new furnace

    Great , they replace my furnace in January just 26 hours after my 23 year old furnace died Polite, quality tradesman. No surprises. They cleaned up after explain the new furnace details and operation

    Answer from pro:

    Good Afternoon Don, Thank you for all the kind words. We will be sure to pass this along to the rest of the team. We look forward to doing business with you many years to come.

    Reply created 22 Aug 2016
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