Spring Home Heating & Cooling Systems Inc

Rating: 5 out of 5

Spring Home Heating & Cooling Systems Inc reviews (1033)

  • Review from Customer of Spring Home Heating & Cooling Systems Inc
    Rating: 5 out of 5
    Review left on 4 Feb 2016

    New furnace

    After suffering through seven years of a very unsatisfactory mid-efficiency furnace ( a real "lemon") from another company, we decided to purchase a Lennox furnace from Spring Home. Their technician, Tiger, solved the somewhat tricky issue of how to vent it to the exterior of our house and the two installers worked hard all one day to complete the installation. When the furnace quit temporarily the following week they immediately returned with profuse apologies and fixed the problem. The venting pipe slope had to be corrected. Our house is now warm and energy efficient and the furnace is beautifully quiet.

    Answer from pro:

    Thank you for taking the time to share your experience. I will be sure to share the kind words with the rest of our team! We hope to have the pleasure of doing business with you for many years to come.

    Reply created 5 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Feb 2016

    New Gas Furnace Installation

    After the water heater is successfully installed, we call Spring Home Heating and Cooling again to replace our furnace. Again, the experience is very remarkable. The communication is clear and smooth. Their installer Peter and their technical service person Tiger are both very friendly and knowledgeable. They listened to our concerns and were patient to answer the questions to our satisfactory. They made us feel confident using their products. We will definitely contract them again when it comes to time for more heating and cooling equipment. Thanks!

    Answer from pro:

    Good Afternoon Grace, Was a pleasure working with you and we are so happy that the installation went well. We appreciate your business and if you need anything in the future please do not hesitate to call. Hope you a great weekend

    Reply created 5 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2016

    Heat Pump Installation

    I called Spring Home Heating this winter to get a quote to install Forced air heating in my rental property (I have electrical baseboard heating now), Cy came and provided different pros and cons of various heating and cooling options. Cy convinced me to go with the Ductless heat pump solution because of cost and speed of the installation over Forced Air Gas solution. Cy is extremely knowledgeable and patient in outlining the pros and cons, I didn't feel the pressure of him trying to make a quick sales. Within days, Rodina called to schedule the work. A very efficiency team! Tiger came several days later to do the "site assessment" and explained all the details to me with the installation. The installation was done in just 2 days, the team worked long hours to get the system (2 indoor units for the main floor and basement, plus a ceiling concealed unit in the attic feeding 3 bedrooms on the 2nd floor) installed. Due to the tight space in the attic, the Home Spring team told me that the installation of the ceiling concealed unit was quite difficult. After the installation was done, I pointed out several issues which required further work (it had to do with cosmetic finishing of holes and openings which had to be made as part of the installation. I was delighted that Home Spring sent one of their technician, Glen, the next day to fix everything to my satisfaction. Overall, I am extremely impressed with the knowledge, patient, business ethics and follow up of the Home Spring team. I would definitely recommend them for any Heating solutions.

    Answer from pro:

    Hi Petrus, thank you so much for your kind words. We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call us if ever you need anything. We hope to have the pleasure of doing business with you for many years to come.

    Reply created 5 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2016

    Friendly, Quick and Professional

    We had Spring Home install a heat pump in the garage to keep it at a comfortable temperature year round. Cy came right away to look at possible options and gave a quote very soon after. The job required co-ordination with other contractors. This could have been a potential nightmare but everything proceeded in a timely and smooth fashion. The work was done by 2 very hard-working Spring Home men, polite and very nice. The whole experience was a text-book example of a caring, professional business where the customer always comes first.

    Answer from pro:

    I hope all is well and you are having a great day. I will let Cy know how pleased you are with the installation. Please do not hesitate to contact us at any time as we look forward to doing business with you for many years to come.

    Reply created 22 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2016

    Great Service

    Our furnace gave out a few days ago, fittingly, on the coldest night of the year. I called Spring home heating, and they were able to send a technician for same day service. The technician not only found the problem but made sure our furnace was working effectively. After the service was done, I even got a follow-up call asking how my furnace was running. Awesome service. Having dealt with other HVAC providers in the past, Spring home definitely went and above and beyond.

    Answer from pro:

    Hi Mike, I wanted to say thank you so much for sharing your experience with us. I will be sure to pass your compliments on to the rest of our team. Happy we met your expectations and look forward to doing business in the future. I hope you have a wonderful weekend!

    Reply created 29 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2016

    Returned customer furnace and AC

    Used them two years ago for my parents house when we were looking for new furnace and AC. Installation was smooth and service was awesome from the consultation stage all the way to post installation follow ups. In late 2015 when my house was looking for new furnace and AC, we didn't bother consulting another company. Ordered the same setup as my parents, and the experience was again exceptional.

    Answer from pro:

    Hi Qi, Thank you so much for your kind words. We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call us if ever you need anything. We hope to have the pleasure of doing business with you for many years to come.

    Reply created 21 Jan 2016
  • Review from Ben Yim
    Rating: 5 out of 5
    Review left on 4 Jan 2016

    Replacement Furnace Emergency Addressed Perfectly!

    I contacted Spring Home in October for an emergency evaluation and eventual replacement of my furnace right at the beginning of the cold season. Our furnace suddenly stopped working, so I contacted Spring Home, who I have dealt with in the past with very positive service. They promptly scheduled someone to assess our furnace and after discovering that an expensive key component needed to be replaced we decided that it would be better to replace the whole unit instead of having to deal with an old furnace that might break down again in the future. Spring Home even took the service visit cost and reduced it from the price of the replacement furnace. We were categorized as a priority furnace installation as we have an infant (11 months old at the time). The old furnace was professionally removed and replaced with a new high end multi-phase Lennox furnace. This is an amazing furnace that works wonderfully adjusting to our heating needs in different phases/levels of output. The ducts were neatly disassembled to remove the old furnace and to get in the new furnace and then reassembled. I recently contacted Spring Home due to a rattling noise in the ducts due to vibration and they were more than happy to schedule the same technician who installed the furnace unit to assess the issue. Spring Home is amazing with their service and they sincerely care about their customers even months after the installation. I high recommend them for all your furnace needs (I have not yet used them for my AC needs, but based on their furnace services, I am confident that they will meet all your AC needs with the same friendly, professional and caring attitude that I have experienced).

    Answer from pro:

    Hi Ben, So happy to hear that we met your expectations. We thank you for trusting in us and allowing us into your home. If you need anything in the future, please do not hesitate to contact us at any time!

    Reply created 21 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2015

    Cooling, Heating, & Water Heater Replacement

    I utilised the services of Spring Home Heating & Cooling Systems Inc. a couple of months ago. The works involved the replacement of my existing cooling, heating, & water heater. The entire experience - from my initial meeting with Sam, the installation works, and subsequent follow-up - has been great. I would have no problems recommending them.

    Answer from pro:

    Good Afternoon Subhas, Thank you so for all the great comments. It was our pleasure! If you need anything in the future please do not hesitate to contact us at any time!

    Reply created 21 Jan 2016
  • Review from Customer of Spring Home Heating & Cooling Systems Inc
    Rating: 5 out of 5
    Review left on 18 Dec 2015

    Heating and cooling system

    I bought my Lennox furnace from spring home cooling and heating system- was great. The sales man and technician were amazing. Thanks to spring home cooling and heating system. I would recommend it to any one!

    Answer from pro:

    Thank you for taking the time out to share your experience. Was a pleasure working with you and I will be sure to pass this along to our team. We look forward to doing business in the future

    Reply created 21 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2015

    Furnace Installation

    We had the new Lennox furnace installed 2 months by Spring Home. The salesman George and the technician Peter from Spring Home are highly professional. Their knowledge and services are very impressive. They did excellent work. We like the new furnace and we would highly recommend Spring Home to all our friends.

    Answer from pro:

    Hi Chen, Thank you for the kind words, I will be sure to pass them along to the rest of our team. We look forward to working with you again in the future. We wish you and your family a happy holiday!

    Reply created 18 Dec 2015
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