It was the first cold snap of the year and our furnace decided to quit. Apparently, so did a lot of others. Despite the busy-ness of the time, Spring Home was able to provide service in a timely manner. Bijan, the 'Comfort Consultant' was professional, knowledgable, answered our questions, and provided his recommendation. The quote was in line with others we had received and - bonus - it was for a Lennox, a brand name we trusted. We were able to schedule the install just two days out, and that was also carried out professionally and thoughtfully. The only hiccup was with deposit/payment as the paperwork was delayed and the timeline was tight, so we had to scramble to ensure the deposit was paid before the techs arrived, and that we had a cheque in hand to pay. We're very pleased with the process, and the results, and wouldn't hesitate to recommend Spring Home.