Spring Home Heating & Cooling Systems Inc

Rating: 5 out of 5

Spring Home Heating & Cooling Systems Inc reviews (1033)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2015

    Good job

    Spring Home Heating & Cooling Systems is amazing! We used them for getting a new Air Conditioner. The 2 installers came at scheduled time and did a proffessional job. They made sure everything was working and we were very happy with this service. Thank you so much!

    Answer from pro:

    Hi Carolyne, Thanks for taking the time to share about your experience with us. We appreciate you putting your trust in us to get the work done and glad that you were happy with the work performed.If we can be of any help in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated.

    Reply created 27 Nov 2015
  • Review from Customer of Spring Home Heating & Cooling Systems Inc
    Rating: 5 out of 5
    Review left on 6 Nov 2015

    Gas furnace purchase and installation

    Process from start to finish was professional and pleasant. Initial sales contact was pleasant and professional. Installation was efficient and again technicians were a pleasure to deal with. After delivery support was excellent, even thought there was no problem with the product or service. The equipment was such an improvement in noise and efficiency, I thought something might not be working correctly and customer service kindly and quickly dealt with my queries about a non issue.

    Answer from pro:

    Good Afternoon, thank you so much for your kind words. We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call us if ever you need anything. We hope to have the pleasure of doing business with you for many years to come.

    Reply created 27 Nov 2015
  • Review from Erlinda Hornick
    Rating: 5 out of 5
    Review left on 6 Nov 2015

    Furnace Installation

    We recently bought a Lennox High Efficiency Furnace from Spring Home Heating & Cooling Systems, Inc. It was delivered and installed promptly. Their technicians did a wonderful job in the installation. We are completely satisfied with how the unit is working. We would highly recommend this company to anyone who is interested in buying their heating and cooling systems. We are fully satisfied with their professionalism in the sale and installation services.

    Answer from pro:

    Good Afternoon Erlinda, Thank you so much for your kind words. it was our pleasure. We hope to have the pleasure of doing business with you for many years to come. If you need anything in the future please do not hesitate to contact us at any time.

    Reply created 27 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2015

    Furnace, AC, Humidifier and thermastat

    I contacted Spring Home because of the reviews I read on Homestars. I replaced my 15yr old furnace and AC that was still working on October 6, 2015. I dealt with Cy. From the very beginning he was knowledgeable and sincere in his approach to work with me and to get me the equipment that worked for me. After his home visit, he responded to several emails and phone calls in my attempt to educate myself about other products offered to me from another company. The installation of the furnace(Lennox SLP98V), AC (Lennox ELITE XC14-030), Humidifier and thermastat went smoothly. The installers were courteous, knowledgeable and fielded many questions that I had. Their commitment of high quality service for their products continues after installation. I contacted Spring Home because I was trying to figure out the new WiFi thermastat that they installed. An offer was made for a technician to comeback to the house to help resolve the issue I was having. I knew the issue was due to my unfamiliarity of the thermastat and requested a phone call instead of a home visit. After speaking with the technician the problem was resolved. The product was registered and the paperwork for the rebates submitted for me on my behalf. Just under a month after the installation I received one of the rebate checks in the mail. I would recommend Spring Home to anyone looking for a furnace or AC.

    Answer from pro:

    Good Afternoon Eugene, Thank you so for all the great comments. It was our pleasure! If you need anything in the future please do not hesitate to contact us at any time!

    Reply created 27 Nov 2015
  • Review from Customer of Spring Home Heating & Cooling Systems Inc
    Rating: 5 out of 5
    Review left on 5 Nov 2015

    Furnace Installation

    Dear Spring Home Heating & Cooling Systems Inc.: Thank you for giving us an opportunity to provide our feedback. We learned that our heat exchanger was cracked on Sunday, October 18, 2015 and Enercare shut our gas off following a service call on the same date. I found Spring Home on the internet and decided to give them a try. Bijan showed up the very next day. He took the time to explain the situation and the best remedy. He also mentioned that if we could make a decision that evening, he could arrange for Spring Home to do the install on October 20, 2015. As we like to make an informed decision, we decided to get another couple of quotes. Spring Home came in with the best overall package. I called Bijan on October 20, 2015 to inform that we would go with his company. He was very pleased to hear. Bijan arranged for the two technicians to come to our home on October 23, 2015 at 10:00 a.m. Zan (David) and the other technician arrived promptly at 10:00, gave us an overview of what they were going to have to do, and were extremely polite and professional (as was Bijan). By end of day on Saturday, October 23, 2015, we had a new Lennox modulating hi-efficiency 90,000 BTU unit installed with humidifier and iComfort. The entire process from start to finish far exceeded our expectations! Thank you, George Li and Spring Home! You have a lot to be proud of! Might I add, we absolutely love the iComfort unit. :) Thank you again. Have a Happy Halloween!

    Answer from pro:

    So happy to hear that we met your expectations. We thank you for trusting in us and allowing us into your home. If you need anything in the future, please do not hesitate to contact us at any time!

    Reply created 27 Nov 2015
  • Review from Cory Lamothe
    Rating: 5 out of 5
    Review left on 20 Oct 2015

    New Furnace and Air Conditioner Installation

    After reading the reviews on Homestars when looking for a new furnace and A/C that needed replacing, we decided to go with Spring Home. Bijan was fantastic from the moment he arrived at the house. He helped us find a solution for a new A/C that needed to be installed under our back deck and came to the house around our busy schedule. The installation guys did a marvelous job and got everything installed (in tight and cramped spaces mind you), tested, and running by the end of the day. They were thorough in reviewing everything about each of the units and the installation, and left the spaces cleaner than when they got there. And to top it all off, Spring Home submitted all the information needed to qualify for any rebates. From the initial call, to the response and visit with a quote, to the installation and finally the applications for the rebates, the Spring Home team was amazing and got everything done within 3 weeks. Would rate 11 stars if I could!

    Answer from pro:

    Good Afternoon Cory Thank you so much for sharing your experience, and allowing us into your home to to install your furnace and A/C, it was our pleasure! Please don't hesitate to call us if ever you need anything. We hope to have the pleasure of doing business with you for many years to come.

    Reply created 30 Oct 2015
  • Review from Douglas Pickett
    Rating: 5 out of 5
    Review left on 9 Oct 2015

    Air Conditioning Repair

    Our central AC suddenly stopped working. We had been dealing with another company, but I was not satisfied with them. I found Spring Home initially by a link on the AC manufacturer's website, but I was encouraged by the high ratings here to give them a call. They responded to my call in a timely manner, their technician arrived within the promised time range. I was glad that the problem was just a failed capacitor on the compressor, which the technician had on his truck. Overall I was very satisfied both with my dealings with their office, the technician and the repair.

    Answer from pro:

    Hi Douglas, Thank you so for all the great comments. It was our pleasure! If you need anything in the future please do not hesitate to contact us at any time!

    Reply created 30 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Oct 2015

    Air Conditioning Installation

    We were amazed at the service we received. We had heard that these guys were good but they amazed us with what they did. We had to get an air conditioning system set up immediately and they came out, gave us a price that beat everyone elses, they then performed miracles and got us a great product and a great price and CY was amazing to deal with. Can't recommend enough!

    Answer from pro:

    Hi Andrew, I wanted to thank you for trusting us to come into your home and install your A/C. It's nice to hear how happy you are, always our pleasure! If you need anything in the future please do not hesitate to contact us at any time.

    Reply created 30 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2015

    Central Air Conditioner Service and Repair

    I found Spring Home Heating on Homestars, as my Central A/C had quit working during the last hot week of the summer. Spring immediately arranged a service appointment, came and found and fixed the problem (shorted wire) and charged what I considered to be a very reasonable amount. I have now taken on an annual home heating service contract as a result with Spring.

    Answer from pro:

    Thank you for taking the time out to share your experience. Was a pleasure working with you and I will be sure to pass this along to our team. We look forward to doing business in the future.

    Reply created 27 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2015

    Heating, A/C

    After hunting for about a year unsuccessfully to have someone come in to give us a cost estimate to replace our A/C and furnace, we found Spring Home. We placed a call without expecting a response, as this had been our experience to date with the other services we had contacted. Imagine our surprise when we got a call back from Terry, Spring Home's customer consultant, the same afternoon! Terry came to give us an estimate within 2 days and within the week, the work was completed, all within a day! Total turnaround time from the initial call to work completion was about a week and a half!! That's impressive!! The staff at Spring Home has been great with post follow up to ensure that everything is working well. Spring Home has my highest confidence and as such, I have rated the entire experience 10 stars!!

    Answer from pro:

    Good Afternoon Nalini, Thank you for the kind words, I will be sure to Pass this along to the rest of our team. It as our pleasure! If you need anything in the future please do not hesitate to call.

    Reply created 27 Nov 2015
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