Spring Home Heating & Cooling Systems Inc

Rating: 5 out of 5

Spring Home Heating & Cooling Systems Inc reviews (1033)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2014

    Ductless A/C unit

    We contacted Spring Home Heating & Cooling Systems Inc for a quote on a ductless a/c unit for our 3rd floor attic. They were the first company to respond and stop by our home for a quote. We had contacted 3 other companies and each were not nearly as prompt in getting back to me and did not offer the high quality customer service that Cy offered. Right from the start I had a good impression of Cy. Cy is knowledgeable, professional and offered strategic advice in terms of the size of unit and where to install in the attic and where to locate the compressor outside. I had many, many questions and Cy was always quick in responding by email or by phone. He even stopped by the house when he was in the area to double-check the location of the compressor. The team arrived on the requested date and informed me that morning that they were running a little late and would be there within the hour. I appreciated the advance notice. They were very professional and courteous and verified the different stages of the job and location of the wall unit and outdoor compressor. At the end of the job they made sure to address any other questions I had and showed me how to operate the unit. I never felt rushed and my questions were always addressed. They cleaned up after themselves and left the place neat and tidy. I would highly recommend Spring Home Heating & Cooling Systems Inc and will be in touch when we are ready to update our central a/c!

    Answer from pro:

    Hi Jean, Sorry for taking this long to respond to your kind review. Thank you very much for trusting us to do the installation in your home. We look forward to doing business for many years to come.

    Reply created 9 Nov 2016
  • Review from Pascal Brunet
    Rating: 5 out of 5
    Review left on 5 Oct 2014

    Air conditioning replacement

    Very happy with these guys. They gave me an estimate over the phone, then sent someone to my home to properly evaluate the house and what AC unit I need. The rep's calculations showed that the unit I wanted to buy was borderline and explained to me the advantages of going for a slightly bigger unit, without being pushy. Very professional. Highly recommend them.

    Answer from pro:

    Hi Pascal, Sorry for taking this long to respond to your kind review. Thank you very much for trusting in us. We look forward to doing business for many years to come.

    Reply created 9 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Oct 2014

    New Furnace and AC

    My AC broke down in July and I called several companies for estimates. Jack from Spring Home was the most professional and explained all the options. I decided to replace both the AC (freon leak) and furnace (18 yrs old) taking advantage of a Lennox and OPA rebates. Randy and Allan arrived on the scheduled install date and did a wonderful job. The installation was difficult as the AC lines had to run outside through a crawlspace under my deck. Even though you can't see the lines they took the time to install them neatly. The inside work was just as professional and neat. I highly recommend Spring Home.

    Answer from pro:

    Hi Terry, Sorry for taking this long to respond to your kind review. Thank you very much for trusting us to do the installation in your home. We look forward to doing business for many years to come.

    Reply created 9 Nov 2016
  • Review from Jeff Kerr
    Rating: 5 out of 5
    Review left on 4 Oct 2014

    Replace multi-head ductless AC

    As I have rads in my house, I needed to find a company that could provide a ductless AC. I wanted a reliable brand so I really sought out Mitubishi dealers. I got a few quotes. We sat down with Cy from Spring Home and he was very straightforward and offered great advice, good value and professional service. The installers were efficient but thorough. They put down sheets, made sure everything fit well, protected my plants along the side of the house, explained how it worked and cleaned up afterwards. I highly recommend them to anyone needing a ductless AC installation.

    Answer from pro:

    Hi Jeff, Sorry for taking this long to respond to your kind review, Thank you for all the kind words. We will be sure to pass this along to the rest of the team here at Spring Home. We look forward to doing business with you many years to come.

    Reply created 9 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2014

    Move and replace AC

    Quote was competitive, process and pricing was transparent. Crew turned up 2 days later as arranged and completed the job quickly and patiently (my 3 year old wanted to know why everything was being done)

    Answer from pro:

    Hi John, Sorry for taking this long to respond to your kind review. Thank you very much for trusting in us. We look forward to doing business for many years to come.

    Reply created 9 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2014

    Replace Air Conditioner

    Being new to Toronto, we found Spring Home to replace our ailing 30 year old a/c.Jack was professional, offered us options. The a/c unit is what we purchased. The installers were efficient and informative, when job was complete, the site was cleaned up. We were very pleased

    Answer from pro:

    Hi Denis, Sorry for taking this long to respond to your kind review, Thank you for all the kind words. We will be sure to pass this along to the rest of the team here at Spring Home. We look forward to doing business with you many years to come.

    Reply created 9 Nov 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 2 Oct 2014

    Heating & Cooling

    We had SpringHome install a new Furnace & AC by Lennox,the service was done well & price was right. The installers where clean & where able to complete the job on-time.

    Answer from pro:

    Hi Jesmond, Sorry for taking this long to respond to your kind review. Thank you very much for trusting in us. We look forward to doing business for many years to come.

    Reply created 9 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2014

    HVAC replacement

    I needed my residential rooftop combination furnace air conditioner replaced along with the duct work and I hard a lot of difficulty getting a company to do this downtown Toronto. I spent more than 4 months trying to get a company to do the job, then I found Spring Home on Homestars. Sam from sales came out and within a week the job was done! Sam was extremely helpful and kept me in the loop. George, the site manager came by and scoped out the job and walked me through all my options (all the other companies, if they even bothered to give me a quote, wouldn't discuss my options with me in advance of giving the quote). The team (Randy, Amir, Kevin) that completed the installation were very friendly, knowledgable and went out of their way to ensure I was satisfied with the job. I highly recommend Spring Home.

    Answer from pro:

    Hi Mathew, Sorry for taking this long to respond to your kind review. Thank you very much for trusting us to do the installation in your home. We look forward to doing business for many years to come.

    Reply created 9 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Sep 2014

    new furance

    Jack came over and explained it all in a caring manner. He explained why Spring Homes offered what others do not; this is what pushed it over the edge for me. On top of that, the price was cheaper then other companies. No less then three times did jack return to measure and ensure all was well. He even was able to get a stone to rest the furnace on to ensure safety. He was always quick to return calls and personally ensured everything was done well. Installers were friendly, laid down mats, very safe. This company is a no brainer, do not waste your time researching other cheaper companies. Customer service is king.

    Answer from pro:

    Hi David, Sorry for taking this long to respond to your kind review. Thank for all the kind words and sharing your experience. If you have any questions at all or need any assistance in the future please do not hesitate to contact us at any time.

    Reply created 9 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2014

    New Ac unit, removal of old machine and all associated pipes

    This company was extremely professional and had all the information you could ask for. Detailed info, even during the actual day of installation. They were giving feedback step by step and showing me the work they were doing as the job progressed. I highly recommend this company to anyone wanting an honest contractor. Sam and his crew were great to work with!

    Answer from pro:

    Hi Dan, Sorry for taking this long to respond to your kind review, Thank you for all the kind words. We will be sure to pass this along to the rest of the team here at Spring Home. We look forward to doing business with you many years to come.

    Reply created 9 Nov 2016
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