Spring Home Heating & Cooling Systems Inc

Rating: 5 out of 5

Spring Home Heating & Cooling Systems Inc reviews (1033)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2011

    Installation of new furnace and central air conditioner in an old semi detached Toronto home

    After several home renovation projects that had some issues I decided to search for an HVAC contractor through Home Stars using a very high rating score as my start point (9.8-10). This short-listed Spring Home and several others. Spring Home won the contract for a complete high eff refit after Cy's thorough and impressive presentation. He uses a computer to walk you through the work. Particularly impressive were the quality and neatness of the installation photos - I had researched on an HVAC forum that the install is the most critical element to a quality HVAC system. I was also impressed with the photos of their installs for American Standard at the Toronto Home Show and the AM Std training centre. Cy answered every question thoroughly and pointed out details in the install such as the AC cement pad, the intake and exit pipe mortaring that are important but never considered in a large job like a system replacement. The job was complicated by poor existing ducting and an improper plenum as well as a short time frame to get the work done ahead of the rebate deadline. In addition, my wife was reluctant to replace a working system. George the installation manager came out twice at no cost to answer my questions, ensure the equipment would work correctly and to order the proper plenum before any contract was signed. He also verified the existing furnace's heat exchanger was cracked but allowed us to digest the news without any hard sell unlike the competing firm. George also saved a slot for installation prior to the Mar 22 audit deadline despite no definite decison from us or a deposit until the night before. Spring Home met our needs, waiting patiently and let us take the time needed to be sure we were making the right decison. The installation was first class and the end result matched the photos of quality jobs Cy had shown. The team worked very hard from 9 AM to 9:30 PM due to the complex nature of the existing system ducts at no additional cost and clearly were very skilled. I now have a high eff system that reflects quality throughout. Spring Home's quote was very competitive, cheaper than several, surprising given the quality of work and attention to detail. I would not hesitate to recommend Cy and George and Spring Home or to use them again.

    Answer from pro:

    Hi Geoff, Thank you very much for your details review about us. Hope you will feel more comfortable now. We will see you again in the summer to optimize your air conditioning and perhaps relocate the ductless head in your master bedroom.

    Reply created 29 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2011

    new furnace AC and duct work

    Cy and George from Spring Home Heating and Cooling were great to deal with. They were very professional and reliable. George was very knowledgeable of what was needed to updgrade our heating and AC system and to plan for our future 2nd story addition. I have recommended Spring Home to a few of my fmaily and friends and look forward to the 2nd phase of our home heating and cooling upgrade

    Answer from pro:

    Hi Larry, Thank you for trusting with the whole HVAC project. It was challenging with all the new duct works, relocation of the mechanical room to accomodate future renovation. Also Thank you very much for referring us to Helen your neighbor.

    Reply created 29 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2011

    Furnace, Air cleaner and Hot Water Tank

    Our 20 year old furnace died on the Family Day long weekend. George came over immediately and also referred us to an energy auditor so we could qualify for government rebates. We also had our non-functioning air cleaner replaced and George advised us to replace our old hot water tank since it was way past its normal service life. Our hot water tank is located behind the furnace so if it died later the furnace would have to be removed again to replace it. George's crew came the next day and completed the job in a thoroughly professional and efficient manner. They even cleaned up the work areas before they left. We are very happy with the quality and service we received from Spring Home and would not hesitate to recommend them.

    Answer from pro:

    Hi James and Irene, thanks for your nice review. we always stand besides our cusotmer 24/7/365, and enjoy the fully modulating furnace and the best HEPA air cleaner.

    Reply created 1 May 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2011

    American Standard Furnace instalation

    To Whom It May Concern: I decided to replace my old 80% efficiency furnace with a high efficiency one. I got some quotes and I decided for Spring Home Heating & Cooling. Their price was close to other offers. I gave them a list with my requirements to be attached and part of the contract and they accepted all of them. Spring Home H&C company installed for me an American Standard Freedom 95 furnace in less than one week from the time they gave me the quote. Two technicians came in the morning on the day they wrote in the contract and did a good and clean job. They met all the requirements I attached to the contract and they did check with me in all the situations in which few approaches were possible. Everything went smoothly and I didn’t have any unpleasant situation or outcome. I recommend Spring Home Heating & Cooling Company for this kind of installations. Andrei Toronto, Ontario

    Answer from pro:

    Hi Andrei, we are glad that we met your expectations. Your list of details expectation was a little intimidating but it is there to avoid misscommunicating. Thank you !

    Reply created 29 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2011

    New furnace, air con & hot water tank

    Cy was recommended to me and I'm glad I employed his firm to replace our furnace. He explained everything that was required, clearly and concisely. They did an exceptional job, all very neat and tidy. The system is working well. I would highly recommend anyone thinking of replacing their furnace to use spring home heating. Cy called me the day after installation to check everything was done to my satisfaction. All in all a top fella who cares and whose company performs a solid job.

    Answer from pro:

    Hi Stuart, Thank you for trusting us to do the installation. I am sorry for taking this long to respond to your review. We'll see you again in the summer to optimize your Air conditioning.

    Reply created 29 Mar 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2011

    heating and cooling system replacement

    I originally met George several years ago when he first came to inspect and service my A/C unit. He was very friendly and honest. He was kind enough to fix a small issue and not charge me for it, which is hard to find nowadays. This summer, when our A/C unit failed to work, he quickly advised what was wrong with the unit and replaced our A/C unit and furnace because it was out of date. I am grateful that he was able to fix the units and save us a lot of money with the government rebate that he told us about. I will definitely refer him to my friends and family.

    Answer from pro:

    Hi Quoc, Sorry for taking this long to respond to your kind review, Thank you for all the kind words. We will be sure to pass this along to the rest of the team here at Spring Home. We look forward to doing business with you many years to come.

    Reply created 9 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2011

    New furnace air con

    We were looking to install a new furnace and air con in December/10. We spoke with Cy and he explained everything and, after getting another quote, we ultimately decided to go with home springs (because of the price and they had a better reputation). The installation went well and we are happy with the results - everything went smoothly. At the end of the day I would recommend this home springs to potential customers.

    Answer from pro:

    Hi Ms. Akturk, Thank you very much for the trusting us to do the installation and for the nice review.

    Reply created 12 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2011

    HVAC

    I've installed hvac system with Spring Home. My 38 years old little townhouse was using electric heating board. Now they swap it to a high efficient gas system. Their service is pretty good, and people are nice. Price is good as well. Because of high efficient furnace, monthly cost is also much lower, I am very satisfied. I'll recommend this company to friends.

    Answer from pro:

    Hi Jerry, on behalf of George and the installation team, Thank you for the nice review !

    Reply created 12 Jan 2011
  • Review from Webpicasso
    Rating: 5 out of 5
    Review left on 3 Jan 2011

    HRV & Air Cleaner Install

    We contacted Spring Home Heating after reading reviews about them on HomeStars.com. We needed to install an HVR unit after our energy audit revealed too low an air flow rating. I did research on HRV's before contacting several heating / air contractors to insure I knew what I was talking about ahead of time. Of all of the heating / air contractors we had come to our home, I found Spring Home Heating to be the most knowledgable and they provided honest, helpful advice. I felt no pressure to buy from Spring Home, dispute Cy (our sales rep.) going out of his way to provide additional detailed manufacturing specs. that were not normally available. In the end, we decided to go with Spring Home to install our HRV unit and a whole home air purifier. The installers were on time, did an excellent job and left our home in clean condition. In addition, they spent the time to explain every aspect of the installation and operation of the new units. They even fixed the drain for our pre-existing on-demand hot water system which they didn't even install in the first place. Thanks to Cy and the installers … we are happy to recommend Spring Home Heating to everyone that asks!

    Answer from pro:

    Hi Jason, Thank you for the nice review !. I always think that if you are going to spend more than 60% of your time at home the air should be fresh. Take care !

    Reply created 12 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2010

    Furnace Replacement

    Buying from Spring Home is one of my best big decisions of 2010 despite rushing after my furnace died during a chilly week in December. Cy came over to show me their line of furnaces shortly after contacting them and they installed the furnace on that very day. Even though everything was quick, they gave a reasonable price and the most satisfactory responses out of all the places we've contacted. Yan and Gary, the technicians who installed our furnace, were very helpful and professional from start to finish. They answered our questions and concerns and even helped us turn on our gas fireplace. I highly recommend Spring Homes to anyone and I've already recommended them to a friend.

    Answer from pro:

    Hi Susan and Paul, Thank you very much for your review and your trust to get us to install the furnace in short notice without having the chance to get other quotes. Also for referring us within a week to your friend in a similar situation. I wish you all the best in 2011.

    Reply created 2 Jan 2011