Trico Homes Inc

Rating: 4.5 out of 5

Trico Homes Inc reviews (837)

  • Review from Customer of Trico Homes Inc
    Rating: 0 out of 5
    Review left on 2 Jun 2024

    Worst Customer service

    We recently bought two houses from Trico and their customer service is the worst Everyone in the office is super rude and they treat us as we did something wrong by buying house from them Especially their warranty team dont know how to speak to customers Worst ever decision of choosing them to buy house Will never recommend TRICO builders to any of my friends and family They dont listen to your problems and tend to postpone the stuff and keep on finding excuses to not fix the problems It was the worst day when I decided to chose them They should learn to treat their customers well

    Answer from pro:

    Trico Homes takes all feedback very seriously and would like the opportunity to speak with you further about your concerns. Please reach out to me so that we can discuss. Theresa St.Germain, Service & Warranty Manager 403-287-9300

    Reply created 4 Jun 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2024

    New Townhouse

    I just moved into my new Trico townhouse and love it! Trico has provided excellent service... my walk through was great and they have been very attentive. I would highly recommend building with Trico Homes.

    Answer from pro:

    Thank you so much for taking the time to fill out your Homestars Review! We are thrilled to hear that you are loving your new Trico townhouse and that you have had such a positive experience with our team. Enjoy your new home! Do not hesitate to reach out to our warranty department. Theresa St.Germain, Service & Warranty Manager 403-287-9300

    Reply created 24 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2024

    West 83 Townhomes

    high-quality materials, modern design features, and thoughtful layouts.The sales representatives Adam and Steve were great

    Answer from pro:

    Thank you so much for taking the time to fill out your Homestars Review! We are so happy to hear that you had such a great experience with the purchase of your new Trico home! Adam and Steve are so committed to ensuring they provide the best possible experience. Please do not hesitate to reach out to our warranty department. Theresa St.Germain, Service & Warranty Manager 403-287-9300

    Reply created 24 May 2024
  • Review from Customer of Trico Homes Inc
    Rating: 5 out of 5
    Review left on 21 May 2024

    New Home - Belmont from Trico Homes

    I recently had the pleasure of working with Trico Homes' sales team, and it was an exceptional experience. From the moment I walked into their office, I was greeted with warmth and professionalism. The sales team went above and beyond to understand my preferences, guiding me through the home-build process with expertise and patience. They were always available to answer my questions and address any concerns, making me feel confident and supported every step of the way. What truly impressed me was their attention to detail and commitment to excellence. They ensured that every aspect of my new home exceeded my expectations, from the quality of materials used to the craftsmanship of the final product. I cannot recommend Trico Homes enough to anyone looking for a seamless and enjoyable home-buying experience. Thank you to the entire sales team for making my dream home a reality!

    Answer from pro:

    Thank you so much for taking the time to fill out your Homestars Review! It is so great to hear that you had such a great experience with our sales team, we hope that you and your family are settling into your new Trico Home. Please do not hesitate to reach out to the warranty department. Theresa St.Germain, Service & Warranty Manager 403-287-9300

    Reply created 24 May 2024
  • Review from Customer of Trico Homes Inc
    Rating: 4 out of 5
    Review left on 18 May 2024

    New build

    We were very pleased to work with Will from the showhome, he was very helpful and quick to respond with any questions we had throughout the whole process.

    Answer from pro:

    Thank you for taking time to fill out your Homestars Review! It is great to hear that you had such a great experience, Trico strives to provide the best service to our homeowners. Please do not hesitate to reach out to our warranty Department. Theresa St.Germain, Service & Warranty Manager

    Reply created 21 May 2024
  • Review from Customer of Trico Homes Inc
    Rating: 2 out of 5
    Review left on 17 May 2024

    New house Belmont

    Just want to thank you for all your hard work in are new home . I love it. However not happy with the quality of the materials used even if We choose and standard materials should be a better quality. We paid a lot money. We have many friends with new houses and quality are better for standard, the doors, carpet, kind of paint just to name some. I hope you can understand are frustration and consider your quality for customers.

    Answer from pro:

    Trico Homes takes all feedback very seriously. We are sorry to hear that you are not pleased with the quality, please reach out to me so that we can discuss your concerns. Theresa St.Germain, Service & Warranty Manager 403-287-9300

    Reply created 21 May 2024
  • Review from Mohammed Razak
    Rating: 5 out of 5
    Review left on 16 May 2024

    New Home from Trico

    Purchasing our first home in Belmont with Trico was an incredibly positive experience, thanks to the exceptional service provided by Will, Area Sales Manager. His expertise, patience, and genuine care greatly helped our decision-making process, ensuring we found our perfect home. Will's thorough understanding of the market and commitment to service excellence were invaluable. His guidance made the entire process feel more exciting than daunting. We're immensely grateful to Will and the entire team working on our project for their dedication and support. Thank you for making our dream home a reality.

    Answer from pro:

    Thank you so much for taking the time to fill out your Homestars Review! Will is going to be so happy to hear your feedback, he is so dedicated to providing the best service to his homeowners and we are so lucky to have him as part of our team. Please do not hesitate to reach out to our warranty department. Theresa St.Germain, Service & Warranty Manager 403-287-9300

    Reply created 21 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2024

    New House Purchase

    Our interaction with Trico was great. Sales manger Will was really helpful and supportive during the entire process.I would definitely recommend Trico.

    Answer from pro:

    Thank you for taking the time to fill out your Homestars Review! We are so happy to hear that you have had such a positive experience with your purchase. Will is a great asset to our Trico team and we are so happy to hear that you enjoyed your dealings with him. Please do not hesitate to reach out to the warranty department. Theresa St.Germain, 403-287-9300

    Reply created 15 May 2024
  • Review from Customer of Trico Homes Inc
    Rating: 0 out of 5
    Review left on 13 May 2024

    They Grab your money and leave you unattended

    What the sales told me about features was never fulfilled and when checked back, they pushed me to warranty and warranty wont take any responsibility for sales and i tried contacting management, but was unable to get a response. They will not take any accountability for their actions. There are other home builders out there who provides better services. try to keep away from Trico. My situation was without a choice and i had to get a home before end of the month.

    Answer from pro:

    Trico Homes takes all feedback very seriously and would like the opportunity to speak with you further about your concerns. Please reach out to me so that we can discuss. Theresa St.Germain, Service & Warranty Manager 403-287-9300

    Reply created 15 May 2024
  • Review from Customer of Trico Homes Inc
    Rating: 5 out of 5
    Review left on 9 May 2024

    Service

    Right from the first meeting with the Sales Manager at Trico Show Home, to the Design Center Representative and the Site Supervisor it has been such a great experience. We have always felt comfortable with Trico's staff, and they have always made us feel that they are there for both of us, listen to our concerns or answered our questions. Not at any time we felt rushed, or they were pushing to make to make a home sale. They always kept us informed of the process and the dates when the different phases were scheduled. We were very pleased when they informed us that we would receive possession of our home three weeks early. We feel the workmanship of our home is excellent and are very pleased with our design of home.

    Answer from pro:

    Thank you for taking the time to fill out your Homestars Review! Our Trico team strives to be able to provide the best possible service for our homeowners. We hope that you are settling in nicely to your new home. Please do not hesitate to reach out to the warranty department. Theresa St.Germain, Service & Warranty Manager 403-287-9300

    Reply created 9 May 2024
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