Drain Com reviews (870)

Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Oct 2016
Great job by Valentyn B
We were doing renovation in our basement. We needed plumbing rough in to be done. We had few plumbing companies come and gave us estimate. Val's estimate was not the cheapest one but we liked his professionalism and personality. He explained us what needs to be done in a very understandable manner. At the end job was done very neat, clean and fast. We will call him back for the future plumbing needs and will recommend him to our friends. Thank you Drain Com for having such a nice workers it is very rare in present time.
Answer from pro:
Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.
Reply created 31 Jan 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Oct 2016
Leaky toilet and clogged drain
I have used Drain Com in the past - Les never disappoints. He assessed the issues, provided a reasonable quote and completed the job promptly. If you are seeking great service and a job well done - I recommend using this company!!
Answer from pro:
Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.
Reply created 31 Jan 2017
Review from Stuart
Rating: 5 out of 5
Review left on 18 Oct 2016
Basement rough in and plumbing to main floor powder room w/ new stack
We were building a main floor bathroom and basement full bath on the other side of the house from where the existing bathrooms were. Draincom sent someone over for a quote, who not only took a good look for us, he put a camera snake down the drain and marked out on our basement floor where the existing drains were for free! We only needed help doing the drain work, as I already had the tools and equipment to run the supply lines. We booked Draincom in a few days later. A delay on another job pushed back our job a day or two but once it got started they finished in 2-3 days (as estimated). The guy who did the estimate even stayed until 8 or 9pm that night to finish up some minor work to make sure they didn't have to come back the next day. These guys were having a blast, singing songs together while digging through mud. Very courteous guests in our house who covered up the floors to protect them from damage as they walked in and out. It's been 1 year and we have zero drain issues. My only complaint is that they used that red tuck tape to hold down their tarps, which left behind red marks on the floor (came off easily with some Goo Gone). Will definitely hire these guys for the next project.
Answer from pro:
Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.
Reply created 31 Jan 2017
Review from Suzanne
Rating: 5 out of 5
Review left on 14 Oct 2016
Sewage smell in basement bedroon and den
There has been a pungent odour in the basement where my son essentially lives and sleeps. Tony immediately identified the source, told me that a few buckets of clean water in the drain would solve the problem, alleviate the toxic fumes. He was polite, professional and helpful. He has made me a loyal DainCom customer!!
Answer from pro:
Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.
Reply created 31 Jan 2017
Review from JP
Rating: 5 out of 5
Review left on 13 Oct 2016
Replacing Cracked Waste Stack
When our 100 year old cast iron waste stack cracked we called Draincom to fix it. They offered the most competitive price and sent Valentin to do the repair. To replace the pipe, they had to tear a hole in our wall to access it, but made the most minimal intrusion possible, saving us costly refinishing. The job was done quickly, with excellent workmanship. When we discovered the next day that an unforeseen complication had clogged the drain, Valentin made time to come back between jobs on his last day before going on vacation to fix the issue! Valentin’s dedication, professionalism and excellent work is the reason that we will be calling Draincom in the future for any of our plumbing needs. Thanks Valentin!
Answer from pro:
Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.
Reply created 31 Jan 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Oct 2016
Ask for Voidka!
I had Mr Voidka Sent to my house, we needed a pipe extended and rerouted to a different direction of the house. He suggested different options and got it done right, no leak no issues. It was very hot at the time but all he asked was for some water and he was back to work. Great service all around thank you.
Answer from pro:
Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.
Reply created 31 Jan 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Oct 2016
Fixing leaky pipes and other plumbing issues
I called Drain Com based on Home Stars reviews. Lady that answered the phone(Santina) was very polite and friendly. She was able to set up appointment with plumber for the very next day. Plumber(Valentyn Borysevych) arrived on time. He was very knowledgeable and guided me through everything he was doing. As the result he fixed all my plumbing issues and gave me suggestions for the future maintenance. All for a very reasonable price. I am glad I found this company. Thank you Drain Com and Valentyn!
Answer from pro:
Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.
Reply created 31 Jan 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Oct 2016
Waterproofing, sump pump, backwater valve
Slava and his crew were amazing. They had to work in a narrow space and hand dug the trench to waterproof the whole side of my house. My neighbor had scrap woods and miscellaneous tools that had to be moved out of the way. Other companies had told me that I have to get my neighbor to move them but Draincom was willing to do it with no extra charge. Everything was put back to original after the work was done. They even replanted my flowers which other companies also said they wouldn't do. It was a pleasure dealing with Draincom.
Answer from pro:
Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.
Reply created 31 Jan 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Oct 2016
Clogged drain mystery solved
We'd noticed that the double sink in our upstairs bathroom was prone to clogs and a slow drain since we moved in 8 months ago. It became routine, every 6 weeks or so we'd buy a bottle of draino and then go at the clogs with a plunger. Finally after doing this old routine to no avail we called Draincom. When they arrived they drain had cleared, and I felt a little silly for not having anything to show them. But they immediately put my mind at ease. They went at the issue like detectives determined to get to the bottom of why we had this recurring problem. And they solved it! Because we had low water pressure from cheap water facets, debris wasn't getting properly flushed down the pipes and so we were getting a recurring clog! They were prompt, polite and their service was impeccable. A definite rehire. Thank you Draincom!
Answer from pro:
Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.
Reply created 31 Jan 2017
Review from Customer of Drain Com
Rating: 5 out of 5
Review left on 1 Oct 2016
kitchen sink backup
Great service was provided by Alex. He fixed the backup in my basement kitchen sink that stopped us from using out sink and dishwasher upstairs. Thanks for fixing it with a smile on your face, great personality and of course professionalism and expertise. Many thanks.
Answer from pro:
Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.
Reply created 31 Jan 2017