Drain Com

Rating: 5 out of 5

Drain Com reviews (870)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2016

    Replace toilet on the main floor

    Borys, the DrainCom plumber, came to change our main floor toilet this weekend and he did a great job. He took his time to answer all our questions and concerns in a very professional manner. He tested everything to make sure there was no leak and he clean up everything at the end including taking away our old toilet. We now know who to call for all of our plumbing problems. Very reasonable price for the parts and labor. Job well done Borys!

    Answer from pro:

    Thank you Daniel! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2016

    Pipe repair

    We experienced a backup in our basement. DrainCom sent Tony out on a Sunday evening, and he did a thorough scoping of the basement. It turned out that we had a broken clay pipe, as a tree root had punctured it. Our water usage was limited, but the repair was scheduled asap, despite having to excavate in our front yard. We came home to a clear front lawn and Tony explained all the work he had done. Great service despite a less than fortunate repair, would highly recommend!

    Answer from pro:

    Thank you Lauren! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from D. Smith
    Rating: 5 out of 5
    Review left on 22 Jan 2016

    Kitchen work

    Val from DrainCom arrived at my home to fix a leak in my kitchen. He quickly identified the source of the leak, which I had not been able to find. Val explained what needed to be done and the cost involved. He then fixed the problems quickly and professionally, and I was much relieved. I would recommend DrainCom to anyone based on Val's expert and professional work.

    Answer from pro:

    Thank you! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from sgtanner@gmail.com
    Rating: 5 out of 5
    Review left on 20 Jan 2016

    Plumbing problem in the laundry room

    Toni called before he arrived and then he arrived right on time. The leak in our laundry room was stopped and some other issues were noticed, thankfully. Toni possesses great people skills and left no confusion about estimated cost or procedures needed to complete the job. I would hire him again and recommend this company to anyone needing plumbing service.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 6 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2016

    Renovation project

    I was so pleased with the work done on my renovation project. The work included plumbing a kitchen and bathroom sink, fixing a leak, installing a new shower head and running water pipes and a drain for a washing machine. The entire experience was fantastic. The quote was reasonable and the service was great right from the office staff listening to my needs, to the plummer Val who was friendly, efficient, professional and courteous, to the follow-up customer service by both office and Val to make sure I was happy with the work. The entire experience was great and I would highly recommend this company to anybody.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 6 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2016

    Blocked pipe

    We have used them a few times over the years and have received nothing but the best service. Our basement drain pipe recently became clogged with dirt from a renovation and with a few days of rain coming in we were worried it would back up. One day after calling Slava arrived and snaked it in a couple of hours at a reasonable price. We would definitely recommend them to everyone.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 6 Feb 2017
  • Review from Danny Lam
    Rating: 5 out of 5
    Review left on 13 Jan 2016

    Clogged Master Shower Drain

    Called DrainCom based on the reviews found here and the service was exceptional as expected. Valentyn arrived on time and started quickly to tackle the issue with my clogged shower drain. He tried 2 different types of snakes but with no luck. His assessment was that the drain was frozen and the snake was just too flexible to remove the ice. He had asked that I try a different company who may have another tool with better results. As the problem was not resolved Valentyn did not charge me anything. Although the issue was not resolved I would still recommend DrainCom to all my friends and family.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 6 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2016

    Sump pump problem

    I had dealt with DrainCom four years ago to have a sump pump installed in my basement. Recently water was backing up from the sump pump into the basement. I called DrainCom and Carl came out to assess the situation. Two days later Toni came out to fix the disconnected pipe which was to take the water outside. Toni was very professional and friendly and even offered some tips to avoid future problems. Since the work was under warranty, I didn't have to pay. I would definitely recommend DrainCom to friend.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 6 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jan 2016

    PLUGGED MAIN DRAIN LINE NEW YEARS DAY

    Our main drain was backing up into our basm't laundry room ad had to drain the sink via a pail 4-5 x daily. A royal pain. Contated DRAINCOM and Toni came by, sourced the problem, snaked the line and fixed it in no time. We are very satisfied and would recommend DRAINCOM

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 6 Feb 2017
  • Review from Cherie
    Rating: 5 out of 5
    Review left on 4 Jan 2016

    Snake Bathroom Drian

    We called DrainCom due to a backup in the bathroom drain. The secretary was very courteous and scheduled someone to come by as soon as possible. Valentyn showed up on time and was very professional. He knew exactly what the problem was and completed the job with no issues. I would certainly recommend him and plan to use his services again.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 6 Feb 2017
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