Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2243)

  • Review from Adam Ronthal
    Rating: 5 out of 5
    Review left on 4 Oct 2013

    Two new toilets installed

    We needed two new toilets installed, and have been using Waterworks since they did our main sewer line replacement a year ago. As usual, Michael was prompt, efficient, and professional, and does outstanding work. Waterworks was even able to get us on the schedule a week or so earlier than originally promised. Highly recommend.

    Answer from pro:

    HI Adam, thank you for the great review and continued loyalty. It is always a pleasure working for you. We like to provide the best service to all our customers. Thank you from all of us at Waterworks Plumbing and Drains Inc.

    Reply created 19 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2013

    Valves replacement

    Michael shows up in time, friendly and do the job fast, he put in quality parts, he even gave me some advice for my hot water rental equipment.I think he is helpful.

    Answer from pro:

    Hi Betty, Thank you for the great review. It was a pleasure to work for you and we are happy that you are pleased with the service and work. We are a phone call away should you need us in the future. Thank you from Waterworks Plumbing.

    Reply created 10 Oct 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2013

    Installation of Handheld Held Bidet

    Michael Yuffa is very efficient.He did a very good job installing the handheld bidet considering it is difficult to do.He is very courteous,honest and hardworking.My family were all very happy that Michael was able to install the bidet for us after a long searched for someone who can do it perfectly.Thanks Mr.Yuffa

    Answer from pro:

    Hello Sue,thank you for sharing your positive experience with Waterworks and our technician Michael. We are very happy to hear that you received outstanding customer service and that you and your family are pleased with the work. We are always here should you need us in the future. Thank you from Waterworks Plumbing.

    Reply created 11 Oct 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2013

    Hot Water tank repair

    I needed a replacement mixing valve on water heater and found Waterworks on Homestars. Customer service was excellent from both office and plumber. Work completed quickly and efficiently, everything tidy before he left.

    Answer from pro:

    Hi David,We appreciate the review. We are pleased to know that you are satisfied with our service from the office and the plumber. We are happy to be the plumbing and drain service provider you can rely on. Thank you from Waterworks team.

    Reply created 24 Oct 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Sep 2013

    fix toilet and install kitchen tap

    We have used waterworks before and will continue to. They show up on time, do the work quickly and well and clean up nicely. Larry was a delight to have in the house today.

    Answer from pro:

    Hi Debbie, Thank you for your great review and continuous loyalty. We are happy to be of service to you and looking forward to working with you in the future should you need us. Thank you from Waterworks Plumbing.

    Reply created 4 Oct 2013
  • Review from Erin
    Rating: 5 out of 5
    Review left on 26 Sep 2013

    Quote for Laundry Installation

    I called WaterWorks to see what it would take to add a separate washer and/or dryer in our basement. Time- The gentleman that showed up was on time, very friendly and reasonable. Price- I didnt like the idea of paying for an estimate, however, he was very fair, honest in his quote and took his time. The Job- I liked that if I was to proceed with the work that he would deduct the quote amount from the job. He also went out of his was and gave us advise on another plumbing issue we were looking into with our toilet. I will call him again in the future if I have any plumbing issue and would recommend him to family and friends.

    Answer from pro:

    Hi Erin, thank you for the great review. We have heard many great things about our service and we appreciate it. Great service is what we believe every one of our customers deserves. We are happy to hear that you receive the information and service that you so deserve. We take pride in responding in a timely fashion and make our best effort to exceed customer expectations.We look forward to assisting you with your plumbing/drain needs in the future. Thank you from all of us at Waterworks Plumbing and Drains Inc.

    Reply created 19 Dec 2013
  • Review from Richard Weiser
    Rating: 4 out of 5
    Review left on 23 Sep 2013

    Replaced broken sewer pipes

    The staff at Waterworks were polite and courteous. There were some difficulties locating the pipes, but they stuck with their original quote which we appreciated. We will absolutely use them again in the future.

    Answer from pro:

    Hi Richard, thank you for taking your time to write this review, we appreciate it. We are happy to be of service to you and your family. We are always here should you need us in the future. Thank you from all of us at Waterworks Plumbing and Drains Inc.

    Reply created 19 Dec 2013
  • Review from Momo
    Rating: 5 out of 5
    Review left on 21 Sep 2013

    Toilet and sink fix

    Larry was fantastic and very professional, he knows exactly what the problems were and he made it seem so easy to fix them. Everything is good and our tiolets are working perfectly, Thank you Larry and Waterworks Plumbing!

    Answer from pro:

    Hi Momo, Thank you for taking your time to do this review. We appreciate it. We are happy to be of service to you and glad to help in anyway we can. We are a phone call away should you need us in the future. Thank you from the Waterworks family.

    Reply created 24 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2013

    Clogged drain

    Michael was fabulous. He was prompt, professional and very courteous. The service was wonderful and the job was explained to me and the price was quoted from a pricing binder. I would highly recommend Michael and his team at WaterWorks Plumbing!

    Answer from pro:

    Hi Kelly, Thank you for the great review, we appreciate it. We are happy to be of service to you and glad that you are pleased with the service as well. We are always here should you need us in the future. Thank you from the Waterworks team.

    Reply created 27 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2013

    Condo Plumbing

    Condo plumbing issues are no fun, but if they come up every once in awhile I always call WaterWorks. With plumbing especially, there are implications for more than just one suite in a large building so it's important to get the job/repair done right the first time, every time. As usual, Michael and his staff did not disappoint from start to finish when helping me out with my most recent problem. Over the last few years, I've referred many neighbours and friends to WaterWorks for their own plumbing needs and even to help resolve problems arising from other contractors' work. They, too, are very satisfied and recommend WaterWorks to their friends and family. Thank-you Michael and team, keep up the great work!

    Answer from pro:

    Hi Res,Thank you for the great review and your continuous loyalty.It is a pleasure working for you. We are glad to know that you are pleased with our work and service. Thank you for the referrals as well. We are always here should you need us. Thank you from Michael and the Waterworks team.

    Reply created 25 Oct 2013
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