Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2243)

  • Review from Cate
    Rating: 5 out of 5
    Review left on 21 Feb 2012

    toilet stop valve replacement

    Received Excellent service today. My toilet was leaking and the valve wouldn't close so I had to close the main water supply to avoid flooding. The toilet valve needed to be replaced and was done quickly and efficiently. He came on time on family day and now I can enjoy the rest of the day off knowing I have running water and my toilet isn't leaking! Call them if you need any plumbing jobs in your house!

    Answer from pro:

    Hi Catherine in Mississauga - thanks for the great review, we are happy to see that you were delighted with our services. We understand how prescious our clients time is and we respect that, that is why we try the best that we can to schedule an appointment when it works best for our clients. Hope you enjoyed the rest of family day!!! thanks again from Michael Yuffa Water Works Plumbing and Drains Inc

    Reply created 24 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2012

    leaking taps

    We have a leaking taps. and we called Water Works . they came and fixed it very fast and fabulous. We are very very satisfied with their service . Thanks very much for the good help of Michael.

    Answer from pro:

    Hi Fen in Richmond Hill - Thank you for your review, we are happy to have been able to repair your faucet efficently and that you are satisfied with our services. From all of us at Water Works Plumbing and Drains Inc

    Reply created 24 Feb 2012
  • Review from Brian Stewart
    Rating: 5 out of 5
    Review left on 20 Feb 2012

    Repair leak in water line

    We had a small leak in a water line leaking into our basement and needed it dealt with on a holiday - With one phone call i had confirmation someone would come by within the hour = Less than 30 minutes elapsed and the repairman investigated, quoted me and got on with the work- finished professionally and made viable recommendations on how to avoid future similar problems- I will definitely call them again whenever i need professional plumbing help!!!! highly recommended !

    Answer from pro:

    Hi Brian in East York - thank you for the great review and sharing your experience with others that visit this site, it was a pleasure working for you and we are happy that you had a great experience with our company. We always provide options and recommendations so you can make the right choice. We are here for you if you need us! From the team at Water Works Plumbing and Drains Inc

    Reply created 24 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2012

    drain blockage

    This morning we woke to have water backing up into the basement. We had Mike here on site with us about an hour after we called in... not only did our drains get fixed up... but I learned a little more about our plumbing and appreciated the way he recommended a fix that was less expensive than it could have been. Thanks for saving my Sunday Mike!!!!

    Answer from pro:

    Hi Tracey in East York - thank you for the great review, as always we make sure that our clients know all of their options before starting any work in our clients homes, we educate our clients about their home plumbing system so they get a better understanding of it. Glad to have been helful. As far as Sunday goes 8 to 8 same great rates. Thanks again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 24 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2012

    leaking shower faucet

    moved into our new home had a leaking faucet from day one. Original plummer came back and changed cartridges. Leak continued Michael from Water works came out and fixed problem. Everything works great now. Would recommend the friendly service man!

    Answer from pro:

    Hi Sandy in Brampton - thank you for your review, we are happy to have been of service to you and were able to repair your leaky faucet, enjoy your leaky free faucet and thank you for the recommendations. From all of us at Water Works Plumbing and Drains Inc

    Reply created 24 Feb 2012
  • Review from Ken
    Rating: 5 out of 5
    Review left on 15 Feb 2012

    kitchen faucet repair

    Hey what can I say, I called water works they showed up when they said they would. The plumber said there could be a couple of scenarios with my mothers faucet. They gave us upfront pricing for repairing and replacing and the plumber said that the repair may or may not work, but the plumber worked diligently and was able to rescue our faucet without having to replace it. We are grateful that it worked out for the lesser cost and Water Works is a great company to know of. Ken in Weston

    Answer from pro:

    Hi Ken in Weston - thanks for your acknowledgment and great review we always try to do the most efficient and necessary repairs only, and as they say "we hope for the best and plan for the worst" and most often everybody is pleasantly surprised. Thank you for the Business Opportunity from all of us here at Water Works Plumbing and Drains Inc

    Reply created 16 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2012

    various blocked sinks and faulty faucet

    We were refereed to Water Works by my daughter and I must say it was a great recommendation. The plumber showed up on time, were clean, worked neatly and were very professional. We had an issue in our en suite sinks, and the shower in the basement that were backing up . The shower faucet was also not working. It is amazing what a little TLC can accomplish. Their work is magical!!! They really know their stuff. Water Works is a company that I will keep in my speed dial. Thanks again from Marilyn and David

    Answer from pro:

    Hi Marilyn and David in Toronto - thank you for the great review and kind words, we always strive to respect our clients time and home. Our staff is very knowledgeable and friendly and go the extra mile to ensure our clients are happy. Thanks for reserving a button on your speed dial just for us. Thanks again from the team at Water Works Plumbing and Drains Inc

    Reply created 24 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2012

    Faucet fixing

    Spoke to Terry at Water Works department as I was having issues with my kitchen sink faucet. It was getting loose all the time. I had previously called another plumber to fix the issue but was never fixed properly. Terry was extremely helpful and send a plumber named Michael Yuffa who was very knowledgeble and knew the problem as soon as he saw the issue. He fixed it now and now I can see the issue has gone away. Thankyou Water Works Plumbing. Great Job!!

    Answer from pro:

    Hi Alpana Jain in Markham - Thank you for your review, it was a pleasure working for you and we are thrilled to have been the plumbing company to have been able to repair your faucet. Thanks again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 24 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2012

    water main leak in basement

    Had a water main leak in our basement and after Josh came by with a quote, felt he was knowledgable and was comfortable to go ahead with WaterWorks. While repairing the leak, he found that there was more work to be done and was honest and upfront about the pros, cons and risks associated our old pipes and did the extra work in keeping with the original quotation. Josh was punctual, polite & professional. Highly recommended.

    Answer from pro:

    Hi Stephen in Toronto - thank you for the great review, we are happy that you had a great experience with our company. We will continue to prvide top quality service so that others can enjoy the experience as you did. We always provide honest recommendation and options each and every time. Thanks again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 24 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2012

    Clogged Drain

    I had a leaking toilet and shower and the occasional sewer smell that flooded the house. When we would flush the toilet, the shower would make a glugging noise. Michael came and gave me a few possible scenarios but luckily, just snaking the drain fixed the problem and everything is working very well. I found the staff on the phone to be very helpful and friendly and Michael was very knowledgeable and amiable. I will definitely use WaterWorks in the future, if or when necessary. I highly recommend!

    Answer from pro:

    Hi Kathryn in east York - thank you for the wonderful review, it was a pleasure to help you with your plumbing problem in your home. We strive to ensure that all of our clients are thrilled with our services. What can we say "another raving fan!!!!!" from the Water Works Team!!!!

    Reply created 23 Feb 2012