Waterworks Plumbing & Drains reviews (2243)

Review from Customer of Waterworks Plumbing & Drains
Rating: 5 out of 5
Review left on 12 Nov 2018
plumbing services
When me and my husband left our home for a long vacation , we found a problem with our water pipes when we came back. My daughter recommended this company. Mark was sent to fix the problem. He was efficient and very nice . He worked with enthusiasm and came next day just on time . Although we found it costed us a lot but we are happy with the results .
Answer from pro:
Hi Private user, thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Marc and The Waterworks Team.
Reply created 16 Nov 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Nov 2018
Replacing water meter
Michael was very professional in his work ethic and easily completed the task of replacing our water meter. He was transparent about the pricing. He arrived right on time and the work was completed in a timely manner. He also ensured his availability to assist with any follow-up or future issues. Would definitely recommend!
Answer from pro:
Hi Cdan77, thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.
Reply created 12 Nov 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Nov 2018
Toilet repair
I had called my building management office left message not Hurd back yet and work has been already done. Michael was very nice and professional fixed the problem in no time and now I'm good to go Thanks Michael.
Answer from pro:
Hi Daniel, thank you for the great review. Glad we were able to take care of the repairs for you. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.
Reply created 12 Nov 2018
Review from Dave in Burlington
Rating: 5 out of 5
Review left on 7 Nov 2018
Leaky drain pipe in stack.
Michael discusses the problem with me and was able to find the leak rather quickly. He did not have the replacement part on the truck but that was because it was a less frequently required item. He contacted the shop and confirmed when he would have the parts available. We made a follow up appointment before he left. Michael came as scheduled and completed the repair in a timely fashion. We ran water through the repair and there no leaks. Mission accomplished quickly and neatly.
Answer from pro:
Hi Dave,thank you for the great review. It was a pleasure working with you and we look forwarding to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.
Reply created 9 Nov 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 Nov 2018
Installed pressure reducing valve and expansion tank
Excellent experience! While on site doing a few others jobs for us, Marc noticed that our water pressure seemed incredibly high. He measured it to confirm. He explained how this could damage our appliances and cause other problems down the road. He provided a quote for a pressure reducing valve and expansion tank on the spot, and I was able to book him to return the very next day. He installed the valve and tank, explained how they worked and how we should check the tank yearly. We were grateful to get this work done before we moved into our new home. Thank you, Marc!
Answer from pro:
Hi Brooke, thank you for the great review. It was a pleasure working with you. We are a phone call away should you need us in the future. Thank you from Marc and The Waterworks Team.
Reply created 8 Nov 2018
Review from Satisfied customer
Rating: 5 out of 5
Review left on 6 Nov 2018
Toilet tank replacement of parts
The plumber was very friendly and knowledgeable. He offered many options for the repair. I’m very satisfied with the service.
Answer from pro:
Hi Satisfied C, thank you for the great review. Glad to hear you are satisfied with our service. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.
Reply created 8 Nov 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 Nov 2018
Checked hot water tank and adjusted the temperature
Michael Yuffa attended at my residence. He was punctual, professional and extremely honest with respect to what had to be done. I would highly recommend him and was very happy with his service.
Answer from pro:
Hi Stephen, thank you for the great review and the recommendation. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team,
Reply created 8 Nov 2018
Review from Eli Newman
Rating: 5 out of 5
Review left on 5 Nov 2018
Dishwasher Installed
Michael did a tricky wire job and was quick with installing the dishwasher, and was helpful with plumbing questions and was also on time and prompt - I do recommend Waterworks!
Answer from pro:
Hi Eli, thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.
Reply created 6 Nov 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Nov 2018
Washroom remodel, including new vanity, fixtures and toilet.
Mike initially completed the work promptly and professionally. We asked him to return to make some minor adjustments which he was glad to do. Mike was polite and took pride in his work. Overall, we are very happy with the results.
Answer from pro:
Hi Andrew, thank you for the great review. Glad to hear you are very happy with the end results. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.
Reply created 8 Nov 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Nov 2018
Garburator leak
Waterworks supplied and installed a garburator a year ago. For some unexplained reason the garburator loosened abit and developed a small leak. I contacted Waterworks on Sunday and Michael attended Monday morning and fixed the problem. Michael was very professional when the unit was installed and when he attended to do the repair. Without any discussion Michael advised that there was no charge for the service call, which was very much appreciated. Within about an hour after Michael left I had a call from Natasha asking whether I was satisfied and if I had any questions. This company is very customer service oriented. I highly recommend Waterworks for plumbing needs. Bart
Answer from pro:
Hi Bart, thank you for the great review. It was a pleasure working with you. We look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.
Reply created 8 Nov 2018