Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2243)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2016

    Great work!

    Michael the owner and a master plumber was on time. Diagnosed the issues with four taps and fixed everything in less than two hours. Wore booties in the house. Very knowledgeable, professional, friendly. Fare price. I highly recommend this company.

    Answer from pro:

    Hi Natalie, it was a pleasure reading your review and learning how satisfied you were with the service you received. Thanks for the wonderful feedback. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future. Thank you from The Waterworks Plumbing and Drains Inc.

    Reply created 13 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2016

    Superb Service Highly Recommended

    We called Water Works Plumbing for my father because of a very clogged drain problem at his property. As always Michael was very professional. friendly and solved the problem quickly. I am very pleased with how Michael operates and would not hesitate to recommend Water Works Plumbing to my clients, family and friends.

    Answer from pro:

    Hi Sam,On behalf of the WaterWorks Team it is appreciated that you took the time taken out of your day to write this review. In addition thank you for spreading the word and recommending us to your family and friends. So glad Michael offered such a positive customer experience and got your drain functioning again. Know that we pride ourselves on being courteous, informed and professional at all times, to driving a positive customer experience. We are looking forward to being your plumbing and drain service providers in the future. Have a great day. You’re WaterWorks Team

    Reply created 13 Sep 2016
  • Review from Customer of Waterworks Plumbing & Drains
    Rating: 5 out of 5
    Review left on 17 Jul 2016

    Prompt, friendly service

    Had two clogged sinks and after a quick and friendly chat with the receptionist, Mike arrived in a few hours. He was professional, quick, quite tidy while working, and provided us with different cost options for the repairs. We are very pleased with Waterworks and will call them again.

    Answer from pro:

    Hello, thank you for sharing your positive experience here on Homestars. We have heard many great things about our service and we appreciate it. Great service is what we believe every one of our customers deserves. We look forward to assisting you with your plumbing/drain needs in the future.

    Reply created 13 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2016

    clogged bathroom sink

    I phoned Water Works Plumbing in the morning for a clogged bathroom sink and less than 3 hours later Michael,their master plumber was on the job. Professional and courteous. I was quite pleased with the service and I feel that I have a plumbing service that I can rely on.

    Answer from pro:

    Hi Dianne, thank you for taking the time to write a review for us. We are extremely pleased to hear that you can rely on us again for any future plumbing and drain jobs you have. You can rest assured that you will get exceptional customer service from us each and every time. Thank you from The Waterworks Plumbing and Drains Inc.

    Reply created 13 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2016

    Bathroom repair

    As soon as Michael arrived, I knew right away I was dealing with a professional! Friendly, courteous, and very knowledgeable. Not only was my bathroom repair done in a timely manner, but Michael also fixed two sinks (complimentary)! Over 30 years experience and it shows! Competitively priced with a satisfaction guarantee! I will definitely continue to use Michael's services and confidently refer him to family, friends, and clients!!

    Answer from pro:

    Hi Shirley, On behalf of the WaterWorks Team we would like to thank you for sharing your upbeat experience and posting your review. It is a pleasure to hear that Michael helped you with your bathroom repair and the problem was elevated on the spot. We pride ourselves on being courteous, informed and professional at all times, to driving a positive customer experience. We are looking forward to being your plumbing and drain service providers in the future. Have a great day and stay dry! You’re WaterWorks Team

    Reply created 13 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2016

    Great service as always!

    Plumbing problems are never fun, but it's nice working with the pro's at Waterworks. Second time using them and again, they came out quickly, called ahead when they were on route, were friendly, upfront about prices, and completed the job. I've tried a few plumbers, and these guys are the best I've worked with, so I'll keep coming back.

    Answer from pro:

    Hi Cam B, thank you for the awesome review! It is always a pleasure working for you and we're glad to know that you will continue to contact us for any future plumbing issues. Thanks once again from Michael Yuffa and your WaterWorks Team!

    Reply created 29 Jun 2016
  • Review from Sue Kostandoff
    Rating: 5 out of 5
    Review left on 27 Jun 2016

    leak

    Mike and his team were great. They called before they came and were able to be at my house at the early end of the time-window they gave me. Mike was extremely thorough and gave me great advice.

    Answer from pro:

    Hello Suebesse, thank you for the great review! Glad to hear that Michael was able to come out in a timely manner and give you some great advice. We are always here should you need us in the future. Thank you from your WaterWorks Team!

    Reply created 29 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2016

    Outdoor Tap Replacement

    Mike did a great job replacing our outdoor tap and internal shut-off. He came the same day and was incredibly polite, clean and efficient while he worked. While Water Works might not be the cheapest out there, the service is fabulous, totally transparent and completely trustworthy - that's a rare commodity these days.

    Answer from pro:

    Hi Jeff Scanlon, thank you very much for taking your time and posting your review here on Homestars. We’re happy to hear that you received a quick, clean and neat service from our end. We are happy to help in any way we can and glad that we are able to replace your outdoor tap and internal shut-off. We look forward to working with you in the future. From Michael Yuffa and your WaterWorks Team!

    Reply created 29 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2016

    3 years of professional and friendly service

    We have been using Waterworks plumbing services for the past 3 years for various plumbing issues. It is a real pleasure to have seen Michael work. His knowledge and technical know-how is extremely impressive and on top of that, he is always so courteous and freindly. I cannot recommend the team at Waterworks enough.

    Answer from pro:

    Hi Gihan, thank you for the great review. We appreciate your continuous loyalty with us. Your satisfaction is really motivating and appreciated by all of us. It is always a great pleasure working for you and know that we are only a phone call away should you need us. Thanks from Michael Yuffa and your WaterWorks Team!

    Reply created 29 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2016

    Plumbing

    Phoned in the morning and serviceman showed up quickly. Very professional and efficient. Explained everything, options for repair, and carried out the job very well. We wouldn't hesitate to recommend this company, and will contact them again should we have any further problems.

    Answer from pro:

    Hi Derek, thank you for the awesome review. We are extremely pleased to hear that you will be using us again for any future plumbing and drain jobs you have. We really appreciate your business and the opportunity to help you. We look forward to working with you in the future should you need us. Thanks from us all at the WaterWorks!

    Reply created 22 Jun 2016
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