Ducky's Drains

Rating: 5 out of 5

Ducky's Drains reviews (240)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2015

    Kitchen sink clogged

    Unbelievable service all around! From the initial call right to Andrew basically cleaning my cupboard after he was done, as well as the extremely reasonable price...and suggestions and tips on how to keep my drains clean and efficient.....I will never look elsewhere for a plumber!!

    Answer from pro:

    Thank you for taking the time to review your experience with Ducky's Drains! We know there is a lot of competition in the city for Plumbers and very glad you put your trust in us!

    Reply created 3 Nov 2015
  • Review from Customer of Ducky's Drains
    Rating: 5 out of 5
    Review left on 25 Sep 2015

    plugged toilet

    I have a boy with autism that likes to plug the toilet. Duckys has been out here 3 times this year. I always call them because the customer service is AMAZING and I feel safe working with ( according to my autistic child) "Mr. Ducky"

    Answer from pro:

    Thank you for the loyalty and your review here of your experiences. We are very glad to be able to come out and give you a hand!!

    Reply created 3 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2015

    Superior Service - Way Above the Rest

    I am so happy that I found Ducky's Drains. Andy has helped me numerous times and when he wasn't available, he referred me to another great plumber/gasfitter without hesitation. He is professional, helpful and goes above and beyond. He gets my vote every time!!! Ducky's Drains is the only number you need EVER for plumbing services.

    Answer from pro:

    Thank you for the positive review and for the loyalty to Ducky's Drains! We apprecaite the business as well as you taking the time to post a great review! Thank you for choosing Ducky's Drains!

    Reply created 3 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2015

    Bathroom and Kitchen Plumbing

    I honestly don't think you can beat the Price, Promptness and Performance. I really don't. Also, as woman who lives alone, I did not feel uncomfortable with him being there and nor did I feel taken advantage of. Excellent all the way around and Ducky's will forever be my first and only call.

    Answer from pro:

    We take pride in our service and wish to leave our customers satisfied and comfortable with a job well done the first time around. We greatly appreciate the call to Ducky's and should the need arise, giving us a call in the future! Thank you!

    Reply created 3 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2015

    Excellent Service and Honesty

    Well it has been 7 months since I reviewed Ducky's last. We have probably used them at least 1-2 times per month. We have a fairly large portfolio of residential rental properties. Ducky's has always been prompt, provided quality work and has been well priced. They have been able to troubleshoot leaks and other problems that others could not figure out. They have saved us money because they are so honest and knowledgeable. Here is a quick list of work they have done - repaired several leaks on toilets and sinks. - replaced old plumbing stacks with new PVC ones - Fixed a sump pump - found a leak coming from our roof and coordinated with a roofer to repair it - fixed a power vented hot water tank that another contractor installed incorrectly - replaced old copper lines and installed a new hose bib in a mechanical room - probably other items I am forgetting I do not recommend any other plumber when asked to refer someone.

    Answer from pro:

    Thank you for your loyalty and taking the time to post another positive review of our services. Word of mouth is the best form of advertising and its greatly appreciated! Thank you for consistently using our services!

    Reply created 3 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Sep 2015

    Toilet repair

    Andy was great, on time and extremely helpful. He diagnosed our toilet troubles quickly and accurately. He even installed a piece that I purchased to same time and money. I wouldn't hesitate to call Andy again!

    Answer from pro:

    Thank you so much for taking the time to post a review of your experience with Ducky's Drains!

    Reply created 3 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2015

    Plumbing repairs

    What a pleasure to deal with Andy and Manon. We had a bunch of minor repairs/modifications that needed to be done to some faucets and hose bibs and Andy did them quickly and properly. Great communication from them both and Andy turned up early both times he came out. We'll definitely be using Ducky's again for any plumbing issues that we may run into down the road.

    Answer from pro:

    Many thanks for the review. We greatly appreciate the feedback. Communication and service are very high on our list to satisfy our customers. Should the need arise, we look forward to helping you out again in the future! Thank you for choosing Ducky's Drains!

    Reply created 3 Nov 2015
  • Review from Paula Menzies
    Rating: 5 out of 5
    Review left on 18 Aug 2015

    Busted flange and other

    As soon as we called Andy, we had a good feeling. We bought a house 6 weeks ago, and we have an en suite which had a busted flange and was starting to leak water. Also the toilet in the basement would not stop running. Andy came over the next day after we called him. After the bathroom had a chance to dry out he came back to repair both toilets and make sure they were in perfect condition. Very easy man to deal with, very reasonably priced, and gets the job done. AND cleaned up after himself, didn't even know he was there! HIGHLY recommend Ducky's Drains and we would not hesitate to call them for any plumbing concerns.

    Answer from pro:

    Thank you so much for the positive review of our services! We aim to leave your home in the same condition as when we entered, like we were never there! Thank you for choosing Ducky's Drains and looking forward to helping you in the future.

    Reply created 3 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2015

    Main Sewer Augering

    Easy process to book with good availability. $250 flat rate for sewer main cleaning. Used 3 inch auger.Took an hour to complete. Friendly service. Would definitely use in the future.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2015

    plumbing repairs

    Andy and his wife were exceptionally professional throughout the time he was working on my toilet and sink repairs. He was honest, fair, was transparent on costs and completed great work. I even had to call him when my hot water tank stopped working. He troubleshooted over the phone and walked me through the minor fix process on the spot. Hands down, that's the kind of service that gets me to send referrals! I wouldn't hesitate to hire them again. Thanks Ducky's Drains!
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