Ducky's Drains

Rating: 5 out of 5

Ducky's Drains reviews (240)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2014

    Hot Water Tank Replacement

    On time. No extra costs. Work performed promptly and professionally. Score here on HomeStars is justified. Would call him again if I were to do another plumbing project. Pleasant to deal with.

    Answer from pro:

    Very glad we can live up to the other reviews on Homestars. We are pleased you chose Ducky's Drains for your hot water tank replacement! Thank you!

    Reply created 9 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2014

    Leaking tap

    Andrew came to check my leaking tap, he found the issue in 5 sec! Fixed it in 10 sec. Amazing service , he was right on time, and fixed the issue instantly with no BS. If I ever have another problem I will not think twice and call Andrew again. Thanks Andrew!

    Answer from pro:

    Thank you for taking the time to review our services. Very glad we could help and thanks for choosing Ducky's Drains!

    Reply created 9 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2014

    Hot water tank & sink drain repair

    Was referred by a relative. They responded very quickly and were on time to repair thermal coupler of hot water tank and to replace a section of drain on kitchen sink. Excellent service, reasonable price and a job that was exceptionally well done. Will not hesitate to recommend to anyone.

    Answer from pro:

    References are a great way to get our name out in the community. Very glad you were pleased with the services and thank you for reviewing them on Homestars for other customers to see. Thank you for choosing Ducky's Drains!

    Reply created 9 Dec 2014
  • Review from Bobbi Horinek
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Plugged Main Drain

    As a result of putting too much down the garburator after our Thanksgiving dinner, I plugged the main drain from the house. I went to Home Depot and bought a snake to try to do this myself. After spending about 4 or 5 hours on this, I gave up! Checked HomeStars and called Ducky’s right away, left a message and received a call back within a couple hours. I was given two 2 hour windows to choose from for the next day. Andy was right on time and had the problem fixed in just over an hour. Andy is very professional and personable and took the time to give me a few tips about the garburator so I’m not in this situation again. I will definitely be calling Ducky’s when I need our next plumbing service call.

    Answer from pro:

    Thank you for putting your trust in Ducky's Drains! Very glad Andy could come out and give you a hand! We look forward to working with you again in the future.

    Reply created 9 Dec 2014
  • Review from Carrie
    Rating: 5 out of 5
    Review left on 20 Oct 2014

    Hot Water Tank Installation

    We discovered our hot water tank was leaking and contacted a couple of plumbers to diagnose the issue. Andy, and his wife, were awesome. They provided professional, well-priced and extremely prompt service; I will definitley be keeping their card handy.

    Answer from pro:

    Thank you for reviewing on services on Homestars, and even more so for choosing Ducky's Drains for your plumbing needs.

    Reply created 9 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2014

    Plumbing

    Our kitchen sinks were plugged and I called several plumbers randomly. Ducky's was the only company which would provide prompt service. The husband-wife team was very friendly and helpful. While I have not met Andrew, the plumber, when he showed for service, my family member told me that he was very professional and worked hard. He spent 1 hour and 15 mins at our house and he charged us exactly 1 hour and 15 mins, not 1.5 hours or 2 hours like other plumbers. Now the sinks drain well.

    Answer from pro:

    Many thanks for reviewing our services. We value our customers time and believe in charging a fair price for the time spent onsite. We ensure our customers are satisfied with the job done the first time! Thank you again for choosing Ducky's Drains!

    Reply created 9 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2014

    Shower Trim Kit, toilet, hose replacement

    Found Ducky's on homestar and I have to agree with all the good reviews. Andy is an awesome plumber. He was able to respond to my problem very quickly. He even spent time to help during thanksgiving holiday with a twisted knee when he was supposed to take the days off for family and rest. He patiently came three days in a roll to help me solve the troubles that came up following one another, help me buy the parts from warehouse with reasonable service and parts charges. In addition to performing great and clean works, he also provide helpful advises on household maintenance. I would recommend him to anyone! Thank you Andy!

    Answer from pro:

    Thank you Pam, for taking the time to review our work! Very glad we can live up to our rating on Homestars. We appreciate you putting your trust in us for your plumbing needs.

    Reply created 9 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2014

    Shower Hot Water

    Andy did a "free" assessment of the situation. Then ordered that parts and returned on-time and fixed the problem with entirely. He arrived on time and even did a followup to ensure everything was working as expected.

    Answer from pro:

    Appreciate the review of our services. Very glad we could get the issues with your shower hot water fixed and have you up and running again. Thank you for choosing Ducky's Drains!

    Reply created 9 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2014

    Replaced pipe, unplugged pipe

    Andy has done two unrelated pumbing jobs for us - replacing a portion of broken sewer pipe, and unplugging the main plumbing stack - and we could not be happier with the prompt and friendly service and useful advice that he provided. We would certainly use him again. I have recommended him to friends.

    Answer from pro:

    Thank you for not only posting a review but also for your referrals!! Glad we were of service and hope to continue this if needed in the future!

    Reply created 4 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2014

    Main Shut Off Valve

    He Fixed two leaks I had in the basement utility room. Fantastic Service. On Time, Quick, Friendly and Very Reasonable Pricing. Andy will be back for other projects. Thanks. Homestars comes through again.

    Answer from pro:

    Homestars is a great site, not only for us but for all contractors. We highly recommend choosing contractors off of here. Thanks for the review, it certainly helps us further our business! Thank you for choosing Ducky's Drains and look forward to helping you in the future!

    Reply created 4 Nov 2014
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