Ducky's Drains

Rating: 5 out of 5

Ducky's Drains reviews (240)

  • Review from Dean C
    Rating: 5 out of 5
    Review left on 17 Oct 2017

    New kitchen faucet .........

    Andy installed a new kitchen faucet, a new bathroom sink and fixed a leaky shower. I am completely satisfied with his work. Andy is a pro in all aspects of his work. I wanna give him an 11/10. I recommend him to people all the time and my aunt loves him because she keeps telling me so. Lol. Please don't hesitate to go with him. Make Andy your go to plumber guy!!! Thank you Andy!

    Answer from pro:

    Thank you very much for the great review and all the referrals...word of mouth advertising is some of the best! Thank you for choosing Ducky's Drains!

    Reply created 1 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2017

    Sewer backup

    I had a plugged drain last year and received great service from Andrew and Manon so I called them again for a sewer backup. Andrew showed up at our house in less than 2 hours and had the sewer unplugged in about an hour. He also had a look at the sewer pipes with his remote camera and assured me that everything was good down the pipe. One of the joints had some roots coming in which he figured were from the neighbour's poplar tree. He figured that there shouldn't be an issue for at least 5 to 10 years. I would not hesitate to call Ducky's again. I am 100% satisfied.

    Answer from pro:

    Thank you very much for the great review! We greatly appreciate the repeat business!! The camera shot is a great tool to allow you to rest assured your sewer line is in good shape!! All the best and thank you again for choosing Ducky's Drains for your drain cleaning needs!

    Reply created 10 Aug 2017
  • Review from craig gardner
    Rating: 5 out of 5
    Review left on 8 Aug 2017

    Main sewer camera inspection

    I am looking at buying a old house and was advised on doing a camera inspection. Being journeyman plumber myself I have seen many main sewer lines with issues. I do not have access to a camera to do a inspection on the sewer. I had Ducky's drain do some cleaning before so gave them a call. The tech put a camera down the line and ended up finding a broken sewer and the main waterline which was also broken was spraying into the sewer line. After all said and done the main sewer and water line replacement needed up cost 12,000 to do. If it wasn't for Ducky's Drains that would of been a cost that my family would of had to come up with.

    Answer from pro:

    Thank you Craig for the great review! Glad we were able to get out during your inspection and found the broken sewer line before you purchased the home. We appreciate the business and will be here the next time you need our services! All the best with your new home!!

    Reply created 10 Aug 2017
  • Review from Customer of Ducky's Drains
    Rating: 5 out of 5
    Review left on 11 Jul 2017

    Hot water tank issues

    I've hired Duckys Drains three times now - once for inspection, once for minor repair, and once for water tank replacement. Each time Andrew has been great to deal with and happy to help answer any minor questions. Very honest and hard working. Not the cheapest Calgary plumber, but you get what you pay for - quality and friendly service that's usually within the appointment window.

    Answer from pro:

    Thank you very much for taking the time to review our services. We appreciate the repeat business!

    Reply created 12 Jul 2017
  • Review from Customer of Ducky's Drains
    Rating: 5 out of 5
    Review left on 14 Jun 2017

    Drain Issues

    This is the second time we have used Ducky's Drains and will not be the last time. Thank you so much for coming over on June 6th to fix the backup in our basement, and also popping by later that night to ensure there was no leaks. Thank you so much for the advice on contacting the City for the roots on the City side. They came this morning and augured the roots. Great and speedy service. Thanks

    Answer from pro:

    Thank you so much for the kind review of our services. We strive for honest and good work for all our customers. Please don't hesitate to call us again should you need! Thank you again for choosing Ducky's Drains!

    Reply created 20 Jun 2017
  • Review from Customer of Ducky's Drains
    Rating: 5 out of 5
    Review left on 4 Jun 2017

    Preventantative Drain Maitenence in the nick of time

    I read the reveiws on this site at the last minute before nearly hiring someone else off Kijiji. All I can say is make it 137/137 10/10- would rate 12/10 if possible. Andy's camera snake to look in the drain was amazing, and if I had waited and extra week to call it would have flooded for sure! Definitely will be a repeat customer and recomend Ducky's to all my friends and neighbours or anyone who experiences plumbing or drain issues.

    Answer from pro:

    Thank you for the great review of our services. Also very glad we got in when we did to ensure you didn't have a sewer back up and flood situation on your hands! Thank you for putting your trust in us and for choosing Ducky's Drains!

    Reply created 5 Jun 2017
  • Review from Paula Menzies
    Rating: 5 out of 5
    Review left on 1 Jun 2017

    Last two bathrooms repaired

    This is the second time I have hired Ducky's Drains to fix issues we were having in our house (a while ago Andrew fixed two bathrooms that were potential disasters) and this time he fixed the last two bathrooms (1 tap and 1 toilet) which were leaking in the house. We always appreciate the speed and the professionalism of Andrew and Manon and the reliability of the work. There is no one else we would hire for plumbing and even if we had to wait to get Andrew in our house, we would. Always on time, tidy, and prices are completely reasonable.

    Answer from pro:

    Thank you so much for the great review Paula!! We greatly appreciate the positive words on our service. We strive to keep our customer as happy as possible! All the best and thank you again for choosing Ducky's Drains!

    Reply created 2 Jun 2017
  • Review from Customer of Ducky's Drains
    Rating: 5 out of 5
    Review left on 18 May 2017

    Wonderful service!!!

    I have hired Andy twice now and both times he was honest and gave me different cost options for the services - repair versus replace, for instance. The first time he came I was given an approximate cost for a service and the full service was not required - he was honest about what was needed. I know nothing about plumbing, tree roots, drains, etc. and am very trusting so could be easily overcharged. Andy is honest and good at what he does - I would highly recommend this company!!!! The

    Answer from pro:

    Thank you SO much for a great review of our services. We are pleased to have satisfied another customer to the best of our abilities!! All the best!

    Reply created 18 May 2017
  • Review from Customer of Ducky's Drains
    Rating: 5 out of 5
    Review left on 9 May 2017

    Once again, Ducky's comes to the rescue

    We had a clogged sink and bathtub which Andy unclogged quickly. In addition, Andy's wife Manon called to let me know when Andy would be arriving - a very nice touch. It's great to know that customer service is still around and Ducky's Drain is top notch. I highly recommend Ducky's - they are the only plumber you ever need to know.

    Answer from pro:

    Thank you so much for taking the time to review our drain cleaning services on Homestars! Customer feedback is great for us! Thank you for choosing Ducky's Drains!

    Reply created 18 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2017

    2 Bathroom Faucet Installations

    We recently refitted our bathrooms with new flooring and vanities and required two (2) new sinks to be connected through the new vanities and tested for leaks. Ducky's arrived on time as per our appointment, in great spirits, and were very pleasant to deal with. Andrew was knowledgeable, efficient, and left his work area completely spotless after the work was performed (better than he found it!). Everything works perfectly and we are thrilled with both the outcome and our new favourite plumber. One very happy customer - Thanks Ducky's!

    Answer from pro:

    Thank you Deborah for the fantastic review of our plumbing services!! We appreciated the business and for putting your faith in Ducky's Drains!

    Reply created 3 May 2017
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