Spark Service Pro reviews (1348)

Review from HomeOwner
Rating: 4 out of 5
Review left on 13 Nov 2016
Dryer repair
Had to replace a heater coil and cleaned the inside of the unit. They were very helpful. Didn't expect to pay as much. The rep on the phone told me it wouldn't cost more than $250. The total was $297. A little disappointed about that but overall happy.
Answer from pro:
Dear Matiz.di.vona, the receptionist can't provide estimates over the phone but she was very close with the rough estimate she provided. The labour of $185 was charged in addition to part cost and taxes. Thank you for sharing this review, we're glad that you were overall happy with our services. Fix Appliances CA team
Reply created 14 Nov 2016
Review from C. Fowler
Rating: 5 out of 5
Review left on 24 Oct 2016
Broken Dryer - Replaced Heating Coil
Great company. From first contact via website to booking to completion. I highly recommend them!
Answer from pro:
Thank you C.F. for taking the time to leave such a nice review! Fix Appliances CA Team
Reply created 25 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Sep 2016
Electric Dryer, Maintenance due to previous fire
Our technician Oleg was great. He was on time and even called before his arrival. He was able to diagnosis the problem and make the repairs all in one visit which was very appreciated. He not only fixed the problems, but talked me through what was wrong and how it needed to be repaired. He also spent time to show me how to properly maintain the dryer myself. He was very tidy leaving no mess behind. I would highly recommend Fix Appliances to anyone.
Answer from pro:
Hello Cynthia, We would like to thank you for the kind review you left about our service and want to assure you we will strive to maintain and exceed our current customer service for years to come Fix Appliances CA Team
Reply created 25 Sep 2016
Review from Andy, Wasaga Beach
Rating: 5 out of 5
Review left on 10 Sep 2016
GE Dryer Repair
They showed up promptly, diagnosed the problem accurately, fixed it on time (subject to parts availability) and on budget. No drama, just good service. Very pleased.
Answer from pro:
Thank you Andy,W. for taking the time to leave such a nice review! Fix Appliances CA Team
Reply created 13 Sep 2016
Review from Hammond /Frankish
Rating: 5 out of 5
Review left on 28 Aug 2016
Washing machine
When I called about our machine leaking they were able to send a service repair man within hours of the same day. He determined the problem, called in for the part and within the week ( a couple of days) the machine was fixed. This company was very accommodating in getting the repair done as soon as possible and their service person was efficient and professional. I would use them again if the need arises.
Answer from pro:
Thank you Hammond /. for sharing this great review. We really appreciate your compliments. We are happy to help in any way we can and glad the problem is resolved.We thank you for your continuous loyalty and know that we will always be here to assist you whenever you require our services. Fix Appliances CA Team
Reply created 31 Aug 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Aug 2016
Dishwasher repair
Fixed pump in dishwasher as it was not draining at all. Pump was jammed so it could not operate.
Answer from pro:
Thank you A for taking the time out to write a great review. Fix Appliances CA Team
Reply created 23 Aug 2016
Review from Customer of Spark Service Pro
Rating: 5 out of 5
Review left on 13 Aug 2016
Oven repair
Fast, professional, and effective service. I did not expect same day repair, but the company was responsive to my inquiry, both calling and emailing to arrange for service. 20 minutes later someone arrived! They diagnosed my problem quickly and had the parts for the repair. I would highly recommend this company.
Answer from pro:
Thank you Private User for the great review. It was a pleasure working for you and glad that you were satisfied with the service. Fix Appliances CA Team
Reply created 17 Aug 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Jul 2016
first was a dryer fix then a new ice maker
Fix Appliances more than fulfilled our needs with our two appliance problems. From our initial response and appointment setup with Diane, through to the two visits for the repairs with Oleg; the experience was professional,on time, work performed as to the initial diagnosis and dollar estimate --resulting in a very satisfied customer. One that will be recommending Fix Appliances whenever an opportunity arises.Thanks so much again to Diane and Oleg John and Jan O'Brien
Answer from pro:
Thank you for taking the time to leave such a nice review! It was a pleasure working for you and we're glad to hear that you will be using our services again should you need us. We thank you for your continuous loyalty and know that we will always be here to assist you whenever you require our services. Fix Appliances CA Team.
Reply created 27 Jul 2016
Review from Happy Campers
Rating: 5 out of 5
Review left on 22 Jul 2016
Whirlpool Fridge Repair
Our 7 year old Whirlpool fridge would not defrost anymore and was icing up on a regular basis. I had a pleasant conversation with the agent that answered my call for service and was provided an appointment time the next day between 11 and 1. Oleg arrived at 10:30(early is much better then late!). He was very polite and knowledgeable and explained to me in detail what he suspected the issue to be, how he would test the items first to confirm what needed replacing(defrost timer,defrost heater assembly) and clearly advised me of what the cost would be. He had the parts needed with him and with my go ahead was able to repair our fridge within the hour explaining to me what he was doing and showing me what he was doing all along which I appreciated.. As it turned out it needed a new control board which was the most expensive part, but his price was more then reasonable and lower then what we were expecting! Our fridge is now working A1 again for which we are thankful. I would not hesitate in recommending this company to friends or family and would also reach out to them if we ever have any issues in the future. Thank you Oleg...you were great!
Answer from pro:
Thank you Happy C. for sharing this great review. We really appreciate your compliments. Your satisfaction is really motivating and appreciated by all of us. We will always strive to give our customers exceptional customer service. We are happy to help in any way we can and glad the problem is resolved. Fix Appliances CA Team
Reply created 25 Jul 2016
Review from Pete Lawrence
Rating: 5 out of 5
Review left on 5 Jul 2016
Fridge repair/consult
Oleg arrived promptly and took a thorough look at the fridge. Although it is not worth repair I was happy to pay the service rate for the expert opinion and related good advice I received. I will use this company again and recommend them
Answer from pro:
Thank you Pete in Barrie for the great review. It was a pleasure working for you and we're glad to hear that you will be using our services again should you need us. Thank you from Fix Appliances CA Team
Reply created 5 Jul 2016