Spark Service Pro

Rating: 4.8 out of 5

Spark Service Pro reviews (1348)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2020

    washer

    The washer stop working and water did not out. Every thing was fixed in short time and purfect

    Answer from pro:

    Thank you ,iourip in Bradford West Gwillimbury for the review you left about our technician and level of service, we are glad that our technician showed high professional standards and was able to help fix the problem to your satisfaction. We will continue this path for satisfied customers and we appreciate your business with us Fix Appliance Team Ca Fix Appliances CA team 647-503-6655

    Reply created 24 Apr 2020
  • Review from Customer of Spark Service Pro
    Rating: 5 out of 5
    Review left on 23 Apr 2020

    Dishwasher not draining during Covid

    Dishwasher emergency with full house. Sergei came right on time. Terrific job. Thanks so much

    Answer from pro:

    Thank you Privat User for taking the time to leave a review! We are glad that our technician Sergey was able to provide a highly professional service during Covid-19 and we will always strive to maintain and exceed our current customer service satisfaction for years to come. We appreciate your business with us Fix Appliance CA Team 6475036655

    Reply created 5 May 2020
  • Review from Customer of Spark Service Pro
    Rating: 0 out of 5
    Review left on 23 Apr 2020

    Oven troubleshooting and repair

    Very cheap company, technicians making money on just visiting houses without even troubleshooting and in a hurry to leave. There staff is not qualified to do the job. owners are not responsible for there untrained staff.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2020

    Professional and fast service

    We had been having trouble with our Samsung fridge and finally on Thursday before Easter weekend the fridge fan stopped completely. Using fix appliances webpage I explained the problem and I received a call back within the hour. At which time we booked diagnostic appointment. Raphael arrived right on time during the period agreed to. He had mask, gloves, and other personal protective equipment considering the current COVID-19 outbreak. He was extremely helpful and knowledgeable and was able to explain what was happening and what was required. He searched for the best priced parts he could find considering the circumstances. Being Easter weekend and covid-19 supply issues we received call on the Wednesday that he received the parts and the instructions to defrost the fridge. Raphael arrived again within the agreed time period. He we quick and efficient at the repair and answering the questions I had. I am happy to report that the fridge has been humming along nicely ever since. Thank you for the prompt and excellent service.

    Answer from pro:

    Thank you HomeStars in Toronto for the review you left about our technician and level of service, we are glad that our technician Rafael showed high professional standards and was able to help fix the problem to your satisfaction. We will continue this path for satisfied customers and we appreciate your business with us Fix Appliance Team Ca Fix Appliances CA team 647-503-6655

    Reply created 23 Apr 2020
  • Review from Taha Paracha
    Rating: 0 out of 5
    Review left on 22 Apr 2020

    Oven troubleshooting and repair

    Very unprofessional services, technician did not even bother to troubleshoot the problem and just gave a quote to replace parts. the part quoted and found online was 130$ higher, This company and the service quality is totally pathetic. the repair price was even higher the stove price. would not recommend this company for any repairs. just ripping customers on service fees....

    Answer from pro:

    Thank you Taha in Woodbridge for the feedback, we are sorry you feel this way, as we explained to you we deal with original parts and we provide warranty on the job we do, the technician provided an estimate for the repair and shared with you the information where we buy the parts and showed you the pricing (as did the office when we sent you the part cost) and explained to you that we use original parts only, the website you provided with a different pricing you forgot to mention it's in California and in US dollars and on that you need to add shipping, taxes, and customs on top. As you indicated more than once you are unhappy that the repair and the part cost make it not worth the repair, the service call you have paid for diagnostics you've received to repair your appliance, your decision not to proceed with the repair and to buy a new stove it is your decision. Please do not hesitate to contact us if you have any further questions. Thank you, Fix Appliance CA Team 6475036655

    Reply created 23 Apr 2020
  • Review from conn Letterio
    Rating: 1 out of 5
    Review left on 12 Apr 2020

    Wine cooler

    They sent a repairMan to look at my wine cooler that was not working. They were the third repair company to come in to give me quote . They were 8 times higher than any repair service. I could not believe their quote . They wanted to replace the whole system . When I was told by the other repair services that might just need to have Freon put in. Why the big discrepancy? The wine cooler cost me $800 and repair quoted $1700 . That is biggest joke.

    Answer from pro:

    Thank you conn in Toronto for the feedback, we are sorry you feel this way, please understand that part costs charges we provide are based on original and new parts and as per manufacturer requirements. The technician that came out for the diagnosis provided a quote based on a professional repair solution (we also provide warranty on the work we do), please understand that if you were told 2 times by 2 different companies that it may be a Freon leak, Fix Appliances will provide a quote to repair the appliance, not a temporary repair, we will not just “put Freon in” we will fix the problem. Please do not hesitate to contact the office if you have any other questions. Thank you, Nick Fix Appliance Team Ca 6475036655

    Reply created 15 Apr 2020
  • Review from Customer of Spark Service Pro
    Rating: 5 out of 5
    Review left on 12 Apr 2020

    Washer repair

    Prompt, polite and professional. In the current world situation he practiced physical distancing along with other safety precautions, ordered the part required and installed as soon as it arrived.

    Answer from pro:

    Thank you, Washer repair for the review you left about our technician and service for your washer, we will always strive to maintain and exceed our current customer service satisfaction providing solutions and fast service. We are glad that our technician was able to provide highly professional service and to the highest standards fix and that the issue resolved to your satisfaction. We appreciate your business with us Fix Appliance Team Ca 6475036655

    Reply created 15 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2020

    Oven door repair

    My experience was amazing. Very quick response and sent a tech out very quickly. Repair was done the next day and service person was professional and friendly! They did a great job. Highly recommended.

    Answer from pro:

    Thank you HomeStars in Toronto for the kind review you left about our technician, we will always strive to provide fast and excellent service for customer satisfaction. We are glad that our technician was able to provide highly professional service and to the highest standards fix. We appreciate your business with us Fix Appliance Team Ca 6475036655

    Reply created 13 Apr 2020
  • Review from Customer of Spark Service Pro
    Rating: 5 out of 5
    Review left on 10 Apr 2020

    Dryer fix

    Great service and I called and they were out next day, and parts on order come in fast and work was perfect Thank you

    Answer from pro:

    Thank you, Private User, for the review you left about our technician and customer service, we will always strive to maintain and exceed our current customer service satisfaction. We are glad that our technician was able to provide highly professional service and to the highest standards fix and that the issue resolved to your satisfaction. We appreciate your business with us Fix Appliance Team Ca 6475036655

    Reply created 13 Apr 2020
  • Review from Customer of Spark Service Pro
    Rating: 5 out of 5
    Review left on 10 Apr 2020

    Service

    Fast service, technician was very experienced! I was impressed with how quickly they responded. Thank you

    Answer from pro:

    Thank you, Private User, for the review you left about our technician and customer service, we will always strive to maintain and exceed our current customer service satisfaction. We are glad that our technician was able to provide highly professional service and to the highest standards fix and that the issue resolved to your satisfaction. We appreciate your business with us Fix Appliance Team Ca 6475036655

    Reply created 13 Apr 2020